INTERNSHIP DETAILS

Rooms Division IEFP Trainee - ME Lisbon 1

CompanyMelia Hotels International
LocationLisbon
Work ModeOn Site
PostedJuly 22, 2026
Internship Information
Core Responsibilities
Support the Back Office and Housekeeping teams with administrative and operational activities in a luxury hotel. Assist with room status tracking, guest requests, and the monitoring of quality standards across guest rooms and public areas.
Internship Type
full time
Company Size
18395
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Welcome to Meliá Hotels International! From Mallorca to the world, our story is an exciting journey that began more than six decades ago and has led us to become one of the largest hotel chains on the planet and the most sustainable in Europe (S&P Global). With more than 400 hotels across the world, our passion for hospitality drives us to deliver unique and memorable experiences through our nine brands: Gran Meliá Hotels & Resorts, ME by Meliá, The Meliá Collection, Paradisus by Meliá, Meliá Hotels & Resorts, ZEL, INNSiDE by Meliá, Sol by Meliá and Affiliated by Meliá. If you are looking for a place where your talent can shine and contribute to a more sustainable future, Meliá Hotels International is your destination. We are a family of more than 45,000 people, where every one of us is a VIP (Very Inspiring People) and we are proud to be a Top Employer in multiple countries. Being part of Meliá is to undertake a journey without borders, because the possibilities for development and learning are endless. Here, we enjoy a passionate and familiar environment, full of opportunities where inspiration will always be with you. Join us and feel like a true VIP!
About the Role

Are you a student or have you just graduated?

 

Join our talent community and grow your career with opportunities designed for people eager to develop, like you.

 

Discover some of the benefits we offer you:

 

Learning & Internship Pathways: You’ll have a clear plan from day one, with welcome sessions, ongoing follow-up, and feedback to help you acquire new skills and prepare for your professional future.

 

IDEAL Talent: We identify and develop the top-performing interns to offer them the best career paths within the company. You’ll also have access to new opportunities at Meliá, such as our Graduate Programs designed to shape the future leaders of the company.

 

Global and Diverse Environment: Enjoy a multicultural atmosphere where every day is a chance to learn, share, and face new challenges.

 

ME Lisbon is a luxury lifestyle hotel from the Meliá Hotels International group, located in the heart of Lisbon. Inspired by culture, art, and urban sophistication, our mission is to create memorable and disruptive experiences for our guests and it all starts with our people!

 

Mission: As a Rooms Division Intern, you will support the Back Office and Housekeeping teams, gaining hands-on experience in hotel operations, guest service coordination, administrative processes, and quality standards within a luxury hospitality environment.

 

What will you do?

 

  • Support the administrative and operational activities of the Housekeeping and Rooms Division teams.
  • Assist with room status follow-up, guest requests, and interdepartmental communication.
  • Help manage departmental records, reports, schedules, and operational documentation.
  • Support stock control of amenities, uniforms, and Lost & Found processes.
  • Assist supervisors in monitoring quality standards across guest rooms and public areas.
  • Participate in continuous improvement initiatives focused on operational efficiency and guest satisfaction.

 

What are we looking for?

 

  • Bachelor's degree in Hospitality Management, Tourism, Business Management, or a related field.
  • Fluent in Portuguese and English.
  • Strong organizational skills and attention to detail.
  • Proactive, hands-on, and eager-to-learn mindset.
  • Good communication and teamwork skills.
  • Previous professional experience is not required; hospitality internships or academic projects will be valued.

 

At Meliá we are all VIP 🌟

 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

 

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

 

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

 

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

 

If you want to be “Very Inspiring People“, follow us on: 

 

INSTAGRAMTIKTOK LINKEDININDEED – GLASSDOOR

Key Skills
Hotel OperationsGuest Service CoordinationAdministrative ProcessesQuality StandardsStock ControlInterdepartmental CommunicationOrganizational SkillsAttention To DetailTeamworkPortuguese FluencyEnglish Fluency
Categories
HospitalityCustomer Service & SupportAdministrativeManagement & Leadership
Benefits
Learning & Internship PathwaysCareer Development PathsAccess To Graduate ProgramsMulticultural Environment