STAGIAIRE SOLUTIONS DIGITALES CLIENTS F/H

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We are everywhere in your daily life and you don’t see it ! With our entity Air Liquide France Industrie, we participate of our customer's innovative development applications : the bubbles of your soda, the chip of your smartphone or the reduction of polluting emissions,
Air Liquide France Industrie brings together the production and marketing of industrial gases in France with four complementary business lines : Large Industry, Industrial Merchant, Electronics and Hydrogen. The subsidiary has 2,400 employees at 58 sites across the country and serves more than 200,000 customers, from the artisan to petrochemical manufacturers, from analytical laboratories to semiconductors and metallurgy.
How will you CONTRIBUTE and GROW?
Vous souhaitez agir concrètement pour la transition numérique de nos clients ? Rejoignez-nous pour analyser leurs données de commande dans notre ERP, fiabiliser nos contacts CRM et piloter des actions de promotion personnalisées, entre appels téléphoniques et campagnes d'emailing dédiées.
Missions et contributions :
Sous la responsabilité du tuteur et en étroite collaboration avec l’équipe, le/la stagiaire assurera les missions suivantes, dans le respect des règles Air Liquide :
Analyse de données : Traitement et analyse des données clients (via ERP et Power BI).
Gestion CRM : Mise à jour et qualification de la base de contacts dans Salesforce.
Promotion digitale : Réalisation d'appels sortants pour promouvoir les solutions de commande digitale et accompagner les clients lors de leur première connexion.
Communication : Envoi de campagnes d'emailing ciblées et personnalisée
Are you a MATCH?
Formation : Bac+1 à Bac+3 école de commerce ou en communication
Compétences : Maîtrise des outils digitaux (suite Google) et appétence pour les outils de Business Intelligence (type Power BI).
Soft-skills : empathie, sens du contact, force de conviction (orale et écrite), courtoisie et professionnalisme, rigoureux, autonome, orienté résultats
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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