INTERNSHIP DETAILS

Modern Apprenticeship (Business Administration) - City Chambers/South Gyle

CompanyThe City of Edinburgh Council
LocationEaster Howgate
Work ModeOn Site
PostedJuly 24, 2026
Internship Information
Core Responsibilities
Provide a range of support services for professional and office activities within the Licensing Service. Assist in achieving service targets and delivering quality customer care across multiple teams and locations.
Internship Type
full time
Salary Range
£26,205 - £26,525
Company Size
6680
Visa Sponsorship
No
Language
English
Working Hours
36 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
Based in Scotland's capital city, we provide a range of public services to over 498,800 citizens.
About the Role

Modern Apprentice (Business Administration - Licensing) - fixed term until 28/09/2028
City Chambers/South Gyle

Salary: £26,205 - £26,525 
Hours: 36 per week

Modern Apprenticeships (MAs) offer the chance of paid employment combined with the opportunity to do training relevant to the occupational area. They also include the opportunity to gain nationally recognised qualifications. 

The Licensing Service in Edinburgh issues over 25,000 licenses and supports applicants and businesses to understand their obligations across a diverse set of activities such as taxis, private hire cars, liquor licensing, private renting, market traders and more.  It is a busy, customer facing service, and the successful applicants will get the opportunity to work for different teams within the service, across our two locations.

As a Business Administration Modern Apprentice you will be required to assist in the provision of a range of support services for professional and office activities to achieve service targets and quality customer care. 

Eligibility

Applicants must have left secondary education in the past three years (December 2023, 2024, 2025 including those about to leave this year); or currently be on a City of Edinburgh Council employability training programme; or be aged up to 29 years of age with a disability; or be up to 29 years of age if care experienced/a care leaver.

Applicants must have at least three National 4 or 5s 

or equivalent qualifications in a relevant business related subject areas. e.g. English, Maths, Business Studies, ICT or Communications.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

Follow us on X at @edincounciljobs  

View Modern Apprenticeship (Business Administration) job description

View Modern Apprenticeship (Business Administration) person specification


THE CITY OF EDINBURGH COUNCIL

About Us:

Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career.

Our Culture:

Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council.

Equality, Diversity and Inclusion:

We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.

As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.

Happy to talk flexible working.

Colleague Support and Wellbeing

As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.

We’re committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.

We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.

Reasonable Adjustments:

We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.

Key Skills
Business AdministrationCustomer CareOffice SupportCommunicationICTEnglishMathematicsLicensing Support
Categories
AdministrativeGovernment & Public SectorCustomer Service & Support
Benefits
Paid employment with trainingNationally recognised qualificationsFlexible working optionsCounsellingMental health support serviceOccupational health serviceColleague listening service