INTERNSHIP DETAILS

Contractor

CompanyVeradigm
Locationpune
Work ModeOn Site
PostedJuly 29, 2026
Internship Information
Core Responsibilities
The role involves providing expert product support to customers over the phone and actively monitoring infrastructure and databases. You will also be responsible for troubleshooting service-related issues and collaborating with team members to resolve customer challenges.
Internship Type
full time
Company Size
1861
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
Veradigm is an integrated data systems and services company that combines data-driven clinical insights with actionable tools to help healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery—these stakeholders include biopharma, health plans, healthcare providers, network partners, and most importantly, the patients they serve. We build solutions that are designed to help healthcare stakeholders to improve patient lives through data driven insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. As a result, Veradigm attracts leaders in healthcare, technology, and innovation, seeking to work with us to deliver insights and solutions to the benefit the healthcare ecosystem with the objective being to improve healthcare quality while lowering the cost of healthcare. Veradigm is an organization comprised of passionate and energetic people whose everyday focus is on helping all healthcare stakeholders drive the best care possible for healthier communities. We believe diversity is the foundation of innovation, and we are dedicated to fostering an inclusive environment that supports the talents of all people.
About the Role

Role Overview

We are seeking passionate and driven individuals to join our team as Product Support Intern. In this role, you will be the first line of support for our customers, providing expert assistance over the phone while making a difference in their experience with our products. If you enjoy solving problems, working in a fast-paced environment, and being part of a team that values collaboration, this is the opportunity for you!

 

Key Responsibilities:

  • Customer Support: Provide top-notch product support to customers over the phone. Your focus will be on delivering exceptional service, ensuring that every interaction leaves a positive impression.
  • Technical Monitoring: Actively monitor application, infrastructure, and databases to ensure seamless functionality and quickly resolve any issues.
  • Problem Solving: Assess and troubleshoot products or service-related issues, ensuring timely and efficient resolution.
  • Collaborative Teamwork: Work closely with other team members to share knowledge and provide optimal solutions to customer challenges.

 

What We’re Looking For:

  • Strong Communicator: Excellent verbal and written communication skills are essential to thrive in this role.
  • Analytical Thinker: A natural problem solver with a knack for troubleshooting and thinking outside the box.
  • Tech-Knowledge: Comfortable with basic technical concepts and eager to learn.

 

 

Key Skills
Customer supportTechnical monitoringProblem solvingTroubleshootingCommunicationAnalytical thinkingInfrastructure monitoringDatabase monitoringCollaboration
Categories
Customer Service & SupportTechnologySoftware