INTERNSHIP DETAILS

Sales Service Intern

CompanySchaeffler
LocationMexico
Work ModeOn Site
PostedJuly 29, 2026
Internship Information
Core Responsibilities
The intern will manage the end-to-end customer claims process, including investigation, resolution, and negotiation of settlements. They will also coordinate cross-functional teams to identify root causes and provide KPI reporting to improve operational performance.
Internship Type
full time
Company Size
45395
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
The Schaeffler Group has been driving forward groundbreaking inventions and developments in the field of motion technology for 80 years. With innovative technologies, products, and services for electric mobility, CO₂-efficient drives, chassis solutions and renewable energies, the company is a reliable partner for making motion more efficient, intelligent, and sustainable – over the entire life cycle. Schaeffler describes its comprehensive range of products and services by means of eight product families: From bearing solutions and all types of linear guidance systems through to repair and monitoring services. Schaeffler is with around 110,000 employees and more than 250 locations in 55 countries, one of the world’s largest family-owned companies and one of Germany’s most innovative companies. Legal Notice: https://www.schaeffler.com/content.schaeffler.com/en/meta/impressum/imprint.jsp
About the Role

 

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.  

 

Your Key Responsibilities

 

  • Managed the end-to-end customer claims process, ensuring timely investigation and resolution.
  • Coordinated cross-functional teams to identify root causes and implement corrective actions.
  • Maintained compliance with contractual, regulatory, and company requirements.
  • Analyzed claim trends and developed preventive measures to reduce recurring issues.
  • Provided regular KPI reporting and recommendations to improve customer satisfaction and operational performance.
  • Negotiated claim settlements while balancing customer expectations and business objectives.
  • Oversaw claim documentation, audit readiness, and risk mitigation activities.

Your Qualifications

  • Bachelor's degree in Business Administration, Economics, Industrial Engineering or a related field.
  • Advanced English.
  • Na

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

 

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

 

https://www.schaeffler.us/careers/

 

Your contact

SCHAEFFLER VEHICLE LIFETIME SOLUTIONS MEXICO 

Andrea Quintana 

+525511040326 

 

Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

 

Keywords: Administration, Services & Support;  

Key Skills
Customer claims processRoot cause analysisCorrective actionsComplianceKPI reportingCustomer satisfactionOperational performanceNegotiationClaim documentationAudit readinessRisk mitigationBusiness administrationEconomicsIndustrial engineeringEnglish
Categories
Customer Service & SupportSalesEngineeringManufacturingAdministrative