INTERNSHIP DETAILS

College Intern, Office of Information Technology

CompanySt Johns River Water Management District
LocationPalatka
Work ModeOn Site
PostedJuly 30, 2026
Internship Information
Core Responsibilities
The intern will provide technical support to end users by troubleshooting hardware and software issues and assisting with help desk inquiries. Additionally, they will document standard operating procedures and assist with the setup of audio-visual and computer equipment.
Internship Type
intern
Company Size
506
Visa Sponsorship
No
Language
English
Working Hours
20 hours
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About The Company
The St. Johns River Water Management District (SJRWMD) is one of five Florida water management districts that is responsible for managing groundwater and surface water resources in Florida. SJRWMD covers an 18-county region in northeast and east-central Florida. The Florida Department of Environmental Protection has general supervisory authority over the water management districts. The five water management districts were established in 1972 by Chapter 373, Florida Statutes, as independent special districts and were empowered by the electorate in 1976 to assess ad valorem taxes to fund the management of the state’s water resources, and related land resources, to benefit people and the environment. Each water management district is administered by a Governing Board composed of residents appointed by Florida’s Governor and confirmed by the Florida Senate. Core Missions • Water supply — To implement a regional strategy to provide sufficient water for users and the environment. • Water quality — To protect and improve water quality. • Natural systems — To protect and improve natural systems. • Flood protection — To prevent increases in flooding and operate and maintain SJRWMD’s regional flood control projects.
About the Role

 College Intern, Office of Information Technology


Job Summary

This is a paid internship opportunity designed to provide hands-on experience supporting the Customer Service Team and assisting with Help Desk service requests.

The Customer Service Team is responsible for providing technical support to end users, including desktop and laptop computers, software installations, network printers, audio-visual equipment, meeting support, and mobile devices.

As a Customer Service Intern, you will gain practical experience in an office environment while assisting with a variety of technology support activities, including:

  • Answering and responding to Help Desk calls and inquiries
  • Troubleshooting software and hardware issues
  • Testing and evaluating new equipment
  • Creating and updating standard operating procedure (SOP) documentation
  • Recording and tracking work activities in various systems

This position may also involve physical tasks such as moving computer equipment, tracing cables, crawling under desks, and occasionally climbing ladders to assist with audio-visual equipment setup and support.

The typical dress code is business casual. Business attire may occasionally be required when participating in public meetings or special events.

This internship is not eligible to work remotely. 

This internship offers an excellent opportunity for individuals interested in gaining real-world experience in information technology, customer support, and technical troubleshooting within a professional environment.


Minimum Qualifications:

The applicant must be a student currently enrolled in an Information Technology degree-seeking program and either attending classes or participating in a work experience program sanctioned by the individual school and at least a junior level studying in a related field.

 

All students must maintain a 2.5 GPA or higher.


Additional Details:

Internship will run for 16 weeks. The work is 20 hours per week.

Availability and schedule will be discussed when contacted for an interview.

Intern will produce report/presentation to highlight accomplishments.


Working Environment:

Mostly an office environment, sitting at a desk and operating a personal computer.


Salary: $15.00/hour


Work Location: Palatka, FL (4049 Reid Street, Palatka FL)

Your application will receive careful consideration, and if selected for an interview, you will be contacted to schedule an appointment. St. Johns River Water Management District participates in E-Verify. E-Verify is an internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. 

Equal Employment Opportunity/Drug-Free and Tobacco-Free Workplace


Closing Date: August 13, 2026

Key Skills
Technical supportHelp deskTroubleshootingHardware installationSoftware installationNetwork printersAudio-visual equipmentMobile device supportSOP documentationCustomer service
Categories
TechnologyCustomer Service & SupportGovernment & Public Sector