Operations Automation Engineer Intern

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

We are seeking a talented and motivated Operations Automation Engineer Intern to join our team and support our process automation initiatives. As an intern, you will work closely with our development team to create, enhance, and maintain Python-based automation solutions. You will have the opportunity to gain practical experience in a professional environment while contributing to real-world projects.

This job posting is open for H1 2027 internship applications.

• Design Automation & Data Transformation Strategy:
• Planning: Work with the operations team to understand business needs and design strategies that automate processes and transform data to meet those needs.
• Process Analysis: Analyze existing workflows to identify areas for automation and data optimization, ensuring scalability and efficiency.
• Implementation: Implement the designed strategies leveraging the right technical solution to meet the need for prototyping or scale, ensuring alignment with overall business goals.

• Develop Solutions for Prototyping & Scale:
• Rapid Prototyping: Develop and test MVPs (Minimum viable product)  using traditional development and low-code tools to quickly explore new ideas and solutions.
• Scalable Solutions: Transition prototypes into scalable solutions that can be deployed across the organization, ensuring they meet high-impact project requirements.
• Low-Code Experimentation: Experiment with and integrate low-code tools to accelerate development and ensure the solutions are adaptable and efficient.
• Autonomous Development: Take full ownership of projects, working independently while reporting to the operations team. Drive initiatives that directly influence the company’s growth.

• Collaboration & Research:
• Cross-Functional Collaboration: Engage actively with cross-functional teams to ensure strategies and solutions align with operational goals and are successfully integrated.
• Continuous Improvement: Continuously research new technologies and methods, staying ahead of trends to enhance processes and drive innovation.

• Experience or strong interest in designing automation strategies and data transformation.
• Proven experience in rapid prototyping and MVP development.
• Strong background in data transformation and manipulation.
• Flexibility with SQL, Java, and Python, with the ability to navigate and integrate cross-platform processes.
• Ability to integrate APIs into solutions, ensuring seamless data flow and system connectivity.
• Comfortable experimenting with low-code tools and platforms.
• Self-starter with the ability to work autonomously and take ownership of projects.
• Ability to independently research and implement new technologies.
• Excellent problem-solving skills and a resourceful approach to challenges.
• Experience working closely with operations or cross-functional teams.
• Must be open to self-learning and continuous skill development.
• Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBacker Traits

• Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
• Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
• Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
• Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

• Career growth opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.