INTERNSHIP DETAILS

CHINESE SPEAKING TRAINEE - REGENT PHU QUOC

CompanyIHG
LocationPhú Quốc
Work ModeOn Site
PostedJuly 31, 2026
Internship Information
Core Responsibilities
The trainee will support daily departmental operations and assist in communicating with Chinese-speaking guests to ensure a high-quality experience. Responsibilities include providing translation services, handling guest inquiries, and performing administrative tasks under the supervision of line managers.
Internship Type
full time
Company Size
19375
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
About the Role

  • Support daily operational tasks of the assigned department under the supervision of line managers

  • Assist in communicating with Chinese-speaking guests to ensure a smooth and pleasant guest experience

  • Provide basic translation or interpretation between Chinese and English/Vietnamese when required

  • Support guest inquiries, requests, and follow-ups in a polite and professional manner

  • Assist with administrative tasks such as preparing reports, guest lists, or operational documents

  • Participate in departmental training sessions and daily briefings

  • Comply with company policies, service standards, and workplace regulations

  • Perform other duties as assigned by supervisors or department heads

    Requirements:

  • Current student or fresh graduate in Hospitality, Tourism, Business Administration, or related fields

  • Proficient in Chinese (Mandarin and/or Cantonese); basic English communication is required

  • Positive attitude, eagerness to learn, and strong sense of responsibility

  • Good communication and interpersonal skills

  • Ability to work effectively in a team and adapt to a fast-paced service environment

  • Available for internship/training for the required period

    Benefit:

  • Monthly Allowance: 350USD (net)/month, paid based on actual working days
  • Accommodation, meals, and uniforms will be provided
  • Accident Insurance for trainees during the internship period
  • Opportunity to grow with the IHG training program
Key Skills
MandarinCantoneseEnglishVietnameseTranslationInterpretationGuest relationsHospitality operationsAdministrative supportCommunicationInterpersonal skillsTeamworkProblem solving
Categories
HospitalityCustomer Service & SupportAdministrative
Benefits
Monthly allowanceAccommodationMealsUniformsAccident insuranceIHG training program