INTERNSHIP DETAILS
EHWC Internship (Unpaid)
CompanyYwca Of Schenectady
LocationSchenectady
Work ModeOn Site
PostedAugust 5, 2026

Internship Information
Core Responsibilities
The intern will assist with client intakes, develop action plans, and support daily shelter operations. They will also manage client records, answer the domestic violence hotline, and provide shift support at the front desk.
Internship Type
intern
Company Size
2
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The two main program service areas of the YWCA NENY are Youth & Family Services and Women’s Services. Youth & Family Services’ Early Childhood Education
About the Role
Shelter Intern
Position Summary:
The Shelter Intern will assist in client intakes, action plans, and daily shelter operations. This role offers hands-on experience in case management while ensuring a safe and supportive environment for clients.
Supervisory Responsibilities:
- None
Responsibilities:
- Assist with client intakes and developing action plans.
- Support shelter operations, including cleanliness and client routines.
- Answer the Domestic Violence Hotline and provide referrals.
- Maintain client records and document services.
- Cross-train with Front Desk Reception for shift support.
- Participate in meetings and training sessions.
Required Skills/Abilities:
- Basic understanding of crisis intervention and trauma informed care.
- Familiarity with domestic violence issues.
- Proficiency in Microsoft Office, internet research, and database use.
- Strong communication, interpersonal skills and a compassionate attitude.
- Ability to maintain confidentiality and professionalism when dealing with sensitive information.
Education and Experience:
- Currently enrolled in or recently graduated from a program in criminal justice, social work, psychology, or a related field.
Physical Requirements:
- Ability to sit at a desk and work on a computer for prolonged periods.
- Must be able to lift up to 15 pounds.
- Ability to climb stairs when necessary.
Additional Requirements:
- Must have a clean driving record and access to reliable transportation for work-related travel.
- Role required background checks.
Benefits:
- Opportunity to gain real-world experience in victim advocacy and crisis intervention.
- Networking opportunities with professionals in criminal justice and social services.
- Potential for academic credit (subject to approval by the educational institution).
Key Skills
Crisis interventionTrauma informed careDomestic violence supportCase managementClient intakeRecord keepingMicrosoft OfficeDatabase managementCommunicationInterpersonal skillsConfidentialityProfessionalismCompassion
Categories
Social ServicesAdministrativeSecurity & Safety
Benefits
Real-world experience in victim advocacy and crisis interventionNetworking opportunitiesPotential for academic credit
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Must-Have Skills for This Role
Crisis interventionTrauma informed careDomestic violence supportCase managementClient intake
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YOUR PERSONALIZED PREP ROADMAP
0-2 EHWC Internship (Unpaid)
Interview Prep Plan
1
Week 1:Technical Foundations2
Week 2:Crisis intervention3
Week 3:System Design