INTERNSHIP DETAILS

Warranties Intern

CompanyDigital Planet
LocationSouth Africa
Work ModeOn Site
PostedJune 11, 2026
Internship Information
Core Responsibilities
The intern will be responsible for diagnosing and repairing returned products while ensuring warranty validity according to manufacturer policies. They will also manage job documentation, process warranty claims, and provide status updates to internal stakeholders.
Internship Type
internship
Company Size
270
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
Digital Planet is a B2B2C partner helping banks, telcos, MVNOs and enterprise businesses unlock value from their customer base through technology, commerce and services. With over 20 years of experience, we design and operate end-to-end customer propositions that enhance your brand, drive sales and build long-term loyalty. From digital storefronts and product sourcing to fulfilment, warranties and contact centre operations, we manage the full customer journey. Our focus is simple: Drive incremental revenue Increase customer engagement, Create meaningful, long-term customer relationships. At our core, we exist to enrich lives through access to technology and education—delivering solutions that make a real impact across South Africa.
About the Role

1 Review and prioritize repair jobs in line with SLA requirements

2 Perform diagnostics to identify faults on returned products

3 Assess warranty validity based on manufacturer policies

4 Conduct repairs, including component replacement and software updates

5 Test and verify functionality of repaired units

6 Accurately update job cards and system records with repair details

7 Process warranty claims in relevant systems or portals

8 Communicate job status updates to internal teams and stakeholders

Key Skills
Repair diagnosticsWarranty assessmentComponent replacementSoftware updatesQuality testingRecord keepingWarranty claims processingStakeholder communication
Categories
Customer Service & SupportEngineeringAdministrative