INTERNSHIP DETAILS

Intern, Customer Services

CompanyStryker
LocationRome
Work ModeOn Site
PostedAugust 12, 2026
Internship Information
Core Responsibilities
The intern will support the Operations & Logistics department by managing EDI order flows and performing electronic invoice checks. They will collaborate with supervisors to ensure project objectives are met while adhering to compliance and regulatory policies.
Internship Type
full time
Company Size
51972
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. More information is available at stryker.com and careers.stryker.com. Facts: ● 2024 Sales: $22.6 billion ● Industry: Medical Instruments & Supplies ● Employees: 53,000 worldwide ● 44+ Manufacturing and R&D Locations Worldwide ● $1.5 billion spent on research and development in 2024 ● ~14,200 patents owned globally in 2024 ● Products sold in ~75 countries ● Fortune 500 Company ● 9 consecutive years as one a World's Best Workplace Stryker’s social media community guidelines: https://www.stryker.com/content/m/legal/social-media-community-guidelines/en/index.html Notice Regarding Employee Conduct on Facebook/LinkedIn Meta/LinkedIn does not permit employers to verify or validate “employees” in the (META: “Works at” LinkedIn: “Experience”) section of users’ profiles. Please be aware that the views expressed by individuals on their personal accounts and do not necessarily represent the views of our company. If you encounter any issues with a person claiming to be our employee, we recommend using the “Report Profile” feature. If you’d like to report concerns to our Ethics Hotline, you may do so at: https://app.convercent.com/en-us/LandingPage/b6bb4e84-9fcb-ea11-a974-000d3ab9f296
About the Role
Work Flexibility: Hybrid or Onsite

This role will embrace teamwork and collaboration, quality performance standards, professionalism and integrity to ensure that results are timely delivered in accordance with the project objectives and implementation plan.

  • The Resource will cooperate with all the major functions of the Operations & Logistics department such as Customer Service Manager, Customer Service Supervisors, Customer Service Specialists, Asset Management, Warehouse, Kit Room to achieve “Best in Class” results for the assigned duties.
  • Ensure all Compliance, SOX, FCPA and other policies and regulations are applied and followed during the execution of the project.
  • Works under immediate supervision reporting to a CS Supervisor or CS Manager.

 

Interface Activities:

  • Electronic invoice check on Edicom portal
  • Invoicing order entry on Internal tools
  • Collaborate with CS supervisors and team to support customer alignment and complete EDI integration
  • Support activities in the external portal (Edicom) to manage EDI order flow

 

Education

  • Requires a high school diploma or equivalent
  • Commercial education as industry or office merchant or any equivalent desirable.
  • Intermediate communication capabilities in English are essential (verbal and writing).

Experience

Desirable:

  • Computer / Microsoft Office / ERP Skills (knowledge of Oracle ERP is a plus)
  • Experience in Customer Service or IT roles is a plus

Competencies & Behaviors

  • Fluency in Italian and English, both written and spoken
  • Excellent communication skills
  • Strong internal drive and motivation to make a difference and add value to an organization
  • Ability to work under pressure
  • Positive, optimistic mindset
  • Can-do attitude
  • Personal responsibility

  

 

Italy Pay Ranges:

  • Italy: €9.600 EUR Annual

  

 

If you’d like to learn more about the compensation associated with this opportunity, your recruiter will be happy to walk you through the details as you progress through the hiring process.

 

  

Travel Percentage: 0%
Key Skills
Customer ServiceCommunicationMicrosoft OfficeERPOracle ERPEDI IntegrationInvoicingOrder EntryProblem SolvingTeamworkProfessionalismIntegrityTime ManagementCompliance
Categories
Customer Service & SupportLogisticsAdministrativeFinance & Accounting