INTERNSHIP DETAILS

Front Desk First Semester Intern (Unpaid) (86924)

CompanyTHE RESOURCE EXCHANGE
LocationColorado Springs
Work ModeOn Site
PostedAugust 12, 2026
Internship Information
Core Responsibilities
The intern will provide front desk and guest support, including greeting visitors and directing them to meeting spaces. They will also assist with administrative tasks, lobby maintenance, and basic marketing engagement.
Internship Type
intern
Company Size
347
Visa Sponsorship
No
Language
English
Working Hours
3 hours
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About The Company
The Resource Exchange (TRE), serves over 12,000 infants, children, teenagers, adults, and seniors in El Paso, Pueblo, Teller, and Park counties. Advocating for independence and inclusion, TRE partners with children and adults who have a variety of disabilities, delays, mental health or long-term care needs. We do this using a person-centered approach in coordinating care, promoting choices, and collaborating with community partners. TRE has relationships with over 200 community partners to which we refer the people and families we serve to increase opportunities, promote choice, and enhance life in the community. TRE is driven by the core values of respect, integrity, partnership, excellence, and accountability. Although TRE receives government funding for supports, it is a 501(c)(3) nonprofit corporation that also relies on community investments in order to enhance the quality of life for the people we serve. Founded in 1964, The Resource Exchange (TRE) is a nonprofit Case Management Agency serving four counties in southern Colorado. Twitter: @TRE_COS Facebook: www.facebook.com/tre.org Instagram: www.instagram.com/the.resource.exchange
About the Role
Job DetailsJob Location: Main - Colorado Springs, CO 80919Position Type: InternshipSalary Range: $0.01 - $0.01 HourlyNew Altitude Coworking & Office Space is a hub of innovation, flexibility, creativity, collaboration thrives, and inclusive communities are formed. Partnering with The Resource Exchange (TRE), we are a social impact business dedicated to decreasing the unemployment rate among individuals with disabilities. Our mission is to benefit Colorado Springs and its business leaders, entrepreneurs, and visionaries. Founded in November 2022, New Altitude may be small in size, but is mighty in benefits! We provide an exceptional working environment through our partnership with TRE.  Join us at New Altitude to elevate, collaborate, and make a positive impact in our community. We empower you to harness your potential and create extraordinary experiences for our team and community. Fasten your seatbelt for an empowering journey of growth and achievement.   As a dedicated member of the New Altitude be prepared to:  Be a part of something "bigger," knowing that your work contributes to our 100% Social Impact Business status. Together, we're making a difference and propelling change in our community.  Have your career take flight with opportunities for growth, learning new skills, and making a positive impact in our community. Be instrumental in creating a collaborative community with principles of inclusivity, empathy, and intentionality.  Be a part of this incredible legacy, where your voice is heard, recognized, and celebrated.  Qualifications Front Desk First Semester Intern (Unpaid) Reports to: New Altitude Director of Operations  FLSA: Non-exempt  Type: : Part Time, 2.5 hour weekly shift Supervisor responsibilities: N/A  Starting Range: Unpaid Internship   DESCRIPTION We are looking for a detail-oriented and friendly Office Support Associate to help keep our office running smoothly and create a welcoming environment for New Altitude Members, guests of members, and staff. This role focuses on maintaining breakrooms and meeting spaces, assisting with deliveries, and providing excellent customer service to ensure a positive experience for all. Responsibilities & Essential Functions – Front Desk Front Desk & Guest Support Greet guests, visitors, and staff as they enter the lobby Direct guests to meeting rooms or appropriate staff Assist guests with getting settled in meeting rooms Provide a welcoming, professional front desk presence Answer basic questions and know when to escalate questions to a supervisor Administrative Support Assist with basic data entry tasks Support administrative projects as assigned Follow established procedures for front desk operations   Lobby & Workspace Upkeep Maintain cleanliness and organization of the front desk and lobby Perform routine lobby clean-up throughout the shift Restock front desk supplies as needed   Security & Closing Support Follow front desk safety and security procedures Assist with ensuring doors are properly shut and locked when directed Support opening and closing duties under supervision   Marketing & Engagement Support Assist with recording short videos for internal or staff communication Help with seasonal or event-related content as assigned Engage with company social media posts when directed   Seasonal & Special Projects Assist with seasonal decorating (e.g., holidays, events) Support special projects based on organizational needs   Learning & Development Learn front desk systems and tools (OfficeRnd, HubSpot, Mailchimp) Participate in training and mentorship provided by paid interns or staff Receive feedback and apply it to daily responsibilities   Job Qualifications Minimum Work Experience: Six months of customer service, hospitality or facility support experience is preferred but not required.    Material and Equipment Directly Used: Computers/tablets, Printers, Copy Machines, Cleaning materials, standard office equipment, desks, tables, chairs, some Cloud based systems and software, etc.    Working Environment: Office,  commercial properties, and interaction with in person  work environments.  Frequent and continual standing, sitting, walking, reading, and writing occur with this position.   Physical Activities: Must be able to lift, push, pull and carry items weighing up to 25 pounds regularly (i.e. tables, chairs, desks), and up to 50 pounds occasionally. Ability to push and pull heavy objects using appropriate equipment, such as dollies or hand trucks of up to 50 pounds. Must follow proper lifting techniques to avoid injury, including bending at the knees and keeping the load close to the body. Must be comfortable and able to walk distances throughout the office and stand/walk for the majority of the shift. This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job.  Therefore, The Resource Exchange reserves the right to amend and/or modify this job description at any time and provide job specific expectations for specific position tasks. The Resource Exchange also reserves the right to stipulate hours of employment; work schedules may be changed to respond to business requirements. The Resource Exchange is committed to affording an equal employment opportunity to qualified individuals regardless of their race, color, religion, national origin, sex, sexual orientation, gender expression, gender identity, age, height, weight, disability status, veteran status, military obligations, and marital status. We are also committed to conforming with the content and spirit of applicable Equal Opportunity and Affirmative Action laws and regulations. This policy applies to recruiting, hiring, training, education, promotion, compensation, benefits, termination, and all other privileges, terms, and conditions of employment.
Key Skills
Customer serviceAdministrative supportData entryOffice organizationCommunicationHospitalityFacility supportSecurity proceduresSocial media engagementHubSpotMailchimpOfficeRnd
Categories
AdministrativeCustomer Service & SupportSocial ServicesHospitality