INTERNSHIP DETAILS

South Korea Operations Intern

CompanyEmma – The Sleep Company
LocationSeoul
Work ModeOn Site
PostedJuly 8, 2026
Internship Information
Core Responsibilities
The intern will support daily logistics and operational activities in South Korea while monitoring SLA performance to enhance customer experience. They will also collaborate with cross-functional teams to improve workflows and scale local operations.
Internship Type
internship
Company Size
1328
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are Emma - The Sleep Company. Founded in 2015, we’ve grown into the world’s largest D2C sleep brand, present in over 25 markets with more than 25 stores across the world. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities, working across our offices in Frankfurt, Lisbon, Manila, and Mexico City, our diverse perspectives enrich our workplace culture.
About the Role

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe. 

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. 

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together. 

Ready to awaken your best with us? 

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What You'll Do:
  • Support day-to-day logistics and operational activities in South Korea, ensuring smooth execution of processes and timely coordination with partners and vendors.
  • Monitor and help drive SLA performance, proactively identifying gaps and contributing to solutions that enhance customer experience and service reliability.
  • Collaborate cross-functionally with internal teams and external stakeholders, maintaining clear, concise communication and effective stakeholder management.
  • Contribute to scaling Korea operations by improving workflows, supporting process optimization, and assisting in the implementation of efficient logistics practices.


Who You Are:
  • Undergraduate or recently graduate college students in the field of Business, Engineering, or related degree program.
  • Has a prior experience or knowledge in anything related to operations or related fields.
  • Can report to our South Korea office for the entire 6-month duration of the internship contract.
  • Strong collaboration and communication skills, with the ability to engage stakeholders clearly and concisely across teams.
  • Highly organized, pragmatic, and detail-oriented, with an agile mindset in handling fast-paced operational tasks.
  • Demonstrates a strong willingness to learn, take initiative, and adapt quickly in a dynamic environment.
  • Possesses structured thinking—able to prioritize effectively, create clarity from ambiguity, connect insights, and understand business impact.
  • Fluent in Korean, with the ability to communicate professionally in both written and spoken contexts.


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Become an Emmie 

We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.  

We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age. 

Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.   

Key Skills
LogisticsOperationsStakeholder ManagementProcess OptimizationWorkflow ImprovementSLA Performance MonitoringData AnalysisCommunicationCollaborationProblem SolvingKorean LanguageBusiness AdministrationEngineeringAgile MindsetDetail-oriented
Categories
LogisticsManagement & LeadershipCustomer Service & SupportAdministrative