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INTERNSHIP DETAILS

FinTech Support Intern

CompanyATN International Inc

LocationGuyana

Work ModeOn Site

PostedAugust 13, 2026

Internship Information

Core Responsibilities

The intern will support the technical team through system monitoring, software testing, and platform administration. They will also assist with technical troubleshooting, API integration, and the onboarding of merchants and business partners.

Internship Type

intern

Company Size

359

Visa Sponsorship

Language

English

Working Hours

40 hours

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About The Company

ATN International, Inc. (Nasdaq: ATNI), headquartered in Beverly, Massachusetts, is a provider of digital infrastructure and communications services in the United States and internationally, including the Caribbean region, with a focus on rural and remote markets with a growing demand for infrastructure investments. The Company’s operating subsidiaries today primarily provide: (i) advanced wireless and wireline connectivity to residential, business and government customers, including a range of high-speed Internet and data services, fixed and mobile wireless solutions, and video and voice services; and (ii) carrier and enterprise communications services, such as terrestrial and submarine fiber optic transport, and communications tower facilities. ATN has been investing in communications infrastructure for more than 30 years across the globe through local brands. We have a proven operational strategy that has enabled us to expand our position in historically underserved rural and remote markets. We believe communications services should be easy, equitable, and ubiquitous. Our mission is to digitally empower people and communities so that they can connect with the world and prosper. Our vision is to bring social and economic prosperity by providing people and communities with the best digital connectivity the world has to offer. The value we provide is demonstrated in the diversified markets we serve and the infrastructure and local brands that maintain strong competitive positions in attractive, historically underbuilt and underserved markets. Our years of experience in these challenging markets and customer-centric approach to delivering curated technology solutions drives operational performance and cash flow. We reinvest our cash flow to create value for our stakeholders.

About the Role

FinTech Support Intern

Department: Technical Operations
Location: MMG Office, Pegasus Business Suites, Georgetown
Employment Type: Internship (12 Months)

Job Summary

The FinTech Support Intern supports the Technical Team through system monitoring, technical support, software testing, platform administration, and operational activities. This role provides hands-on exposure to fintech platforms, digital payment ecosystems, technical troubleshooting, quality assurance, API integrations, and technology operations. The successful candidate will contribute to initiatives that improve system performance, service delivery, and operational efficiency while developing practical experience in a fast-paced fintech environment.

Key Responsibilities

Assist with Level 2 technical support across the MMG ecosystem.
Monitor system performance, platform availability, and operational health.
Support troubleshooting and issue resolution activities.
Participate in software testing, quality assurance, and release validation activities.
Assist with onboarding agents, merchants, billers, and business partners.
Support MMG mobile application and website maintenance activities.
Investigate system incidents and assist with root cause analysis.
Support the communication of maintenance activities and service interruptions when required.
Assist with technical documentation, user guides, and operational procedures.
Support API integration testing and system connectivity initiatives.
Participate in fintech product enhancement and system improvement projects.
Collaborate with technical and business teams to support operational objectives.
Maintain accuracy, confidentiality, and integrity of system and business information.
Support day-to-day technology operations and special assignments as required.

Education & Experience

Currently pursuing or recently completed a Degree or Diploma in Computer Science, Information Technology, Software Engineering, Computer Engineering, Systems Engineering, or a related technology discipline.
Understanding of computer systems, software applications, and technology platforms.
Basic troubleshooting and analytical skills.
Strong problem-solving abilities.
Familiarity with Microsoft Office applications.
Strong written and verbal communication skills.
Ability to learn new technologies quickly.
Ability to work independently and collaboratively in a team environment.

Preferred

Knowledge of APIs and system integrations.
Exposure to SQL, databases, or data management concepts.
Experience with software testing or quality assurance activities.
Familiarity with Power BI or reporting tools.
Basic understanding of networking fundamentals.
Basic understanding of cybersecurity concepts and best practices.
Experience with Jira, ServiceNow, or similar service desk platforms.
Interest in fintech, digital payments, technology operations, and system administration.

Working Conditions

Office-based work environment.

Standard office equipment, Microsoft 365 applications, fintech platforms, and technical support tools will be used regularly.

The role requires prolonged periods of sitting and working with systems, applications, reports, testing environments, and operational platforms.

Regular interaction with technical teams, business stakeholders, vendors, and support partners across the organization.

Salary Scale

Monthly Stipend: GYD $120,000

The successful candidate will receive practical experience, professional mentorship, and exposure to fintech systems, digital payment platforms, software testing, technical support operations, and technology-driven business processes within the financial technology industry.

Only shortlisted candidates will be contacted.

Key Skills

Technical supportSystem monitoringSoftware testingQuality assuranceAPI integrationTroubleshootingPlatform administrationData managementSQLNetworking fundamentalsCybersecurityJiraServiceNowPower BITechnical documentationCommunication