INTERNSHIP DETAILS

Intern IT Helpdesk

CompanyTokio Marine HCC
LocationBarcelona
Work ModeOn Site
PostedAugust 14, 2026
Internship Information
Core Responsibilities
The IT Helpdesk intern will provide hands-on technical support to end users, including hardware maintenance and software troubleshooting. They are also responsible for managing IT inventory and performing daily checks on office meeting rooms.
Internship Type
part time
Company Size
4043
Visa Sponsorship
No
Language
English
Working Hours
20 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
Tokio Marine HCC focuses on what matters most; our people. Empowered employees deliver on commitments and look beyond profits to drive a culture of innovation and collaboration. We are diverse. We are entrepreneurial. We are forward thinkers who know risk and know our customers. With offices in the U.S. and Europe, we are leading the industry, underwriting more than 100 classes of specialty insurance in 180 countries. Our products and capabilities set the standard for the industry, and many of our approximately 3,900 employees are industry-leading experts. Each of our highly entrepreneurial businesses are equipped to underwrite special situations, companies and individuals, delivering effective solutions for our customers. After all, our customers are our number one priority. TMHCC was founded in 1974 and has achieved over 40 targeted acquisitions since our founding. Our outstanding record of growth and profitability even in the most challenging environments is a testament to the talent of our people and our unwavering commitment to the customer. Thoughtful. Sincere. Human. We aren’t just insurance professionals—we are collaborators who strive to make the world a better place through purposeful, simple and flexible insurance and risk management practices.
About the Role

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist. Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.

IT Helpdesk Intern

Description:

The IT Helpdesk role is to ensure end users are receiving the appropriate day-to-day IT assistance. The IT Helpdesk will contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. The IT Helpdesk intern will report to the IT Support Manager.

Responsibilities:

  • General IT support to a global user group (Barcelona, London, Madrid)
  • Windows 11 Workstation support
  • Outlook support
  • MS Office End User support
  • Internet and Multimedia Technologies
  • Hardware Support on laptops, printers, and other IT equipment
  • Maintenance of mobile phones
  • Compile an IT material inventory
  • Update the office network map
  • Meetings rooms daily checks

Requirements:

  • Higher graduate training course (CFGS) in IT
  • Fluent in Spanish and English (high level) a must.

Profile:

  • Service oriented person
  • Strong analytical abilities
  • Takes ownership in addressing issues and solving problems
  • Organized
  • Precise, attention to detail
  • Flexible
  • Team player

Terms of employment:

  • Duration: 6 months
  • Initial training provided
  • Schedule: part-time (20 hours/week)

#LI-AC1

Key Skills
IT SupportWindows 11OutlookMS OfficeHardware SupportMobile Phone MaintenanceInventory ManagementNetwork MappingAnalytical AbilitiesProblem SolvingSpanishEnglish
Categories
TechnologyCustomer Service & SupportAdministrative
Benefits
Competitive salariesAttractive benefitsCareer growth opportunities