INTERNSHIP DETAILS

Meeting & Events Trainee

CompanyRadisson Hotel Group
LocationMadrid
Work ModeOn Site
PostedAugust 25, 2026
Internship Information
Core Responsibilities
The trainee will manage meeting and event enquiries from initial contact through to the signed contract stage while ensuring high service standards. They will also collaborate with the team to maximize sales opportunities and ensure client satisfaction.
Internship Type
full time
Company Size
733
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Welcome to the official page of Radisson Collection, a brand of Radisson Hotel Group. Radisson Collection is a unique collection of iconic properties, reflecting an authentic local influence, living design and vibrant social scene. The character of each Radisson Collection hotel feels authentic to its location and offers the ultimate template for contemporary living – united by modern design and exceptional experiences across dining, fitness, wellness and sustainability. Designed for guests and locals alike, each Radisson Collection hotel is defined by guests who visit them. All hotels are situated in prestigious locations, close to prime leisure attractions. Radisson Collection is a part of the Radisson Hotel Group portfolio which also includes Radisson, Radisson Blu, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. Connect with Radisson Collection on social media: @radissoncollection.
About the Role

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

 

Job Description

Are you passionate, Sales driven and able to contribute to a Cluster office and deliver results? Why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!


Our Cluster Meeting & Events Team are the leaders in creating a memorable experience from Enquiry to Delivery. 
As Group, M&E Consultant Trainee, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!


Key Responsibilities:

  • Ensure all enquiries are answered to RHG standard within the agreed time frame, where all aspects of the client and guest experience are delivered to the highest levels, ensuring company standards are attained and adhered to.

  • Completing the agreed enquiry process through to signed contract stage, ensuring that all RHG tools are used to maximize conversion and sales opportunities.

  • Participate in the conversion of inbound ES and outbound enquiries (where applicable) across all platforms. Contributing a sales hungry culture within the team to capture all available opportunities for the Radisson Hotel Group. Proactively always look for new opportunities and cross sell.

  • Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.

  • Develops and builds own skills, knowledge and experience at every opportunity within the meetings & events department, which aligns with the culture of growth, development and performance expected by the company.

 

Qualifications

- Eligibility to sign an internship agreement with an academic institution

- Ability to adapt to changing service environments

- Good at building strong relationships with existing clients and accounts

- Creativity to produce a pro-active sales culture environment

- Pro-active with a hands-on approach

- Passion for the hospitality industry

- Ability to manage work ensuring that tasks assigned are delivered

- Fluent in both English and Spanish; French would be considered a plus

 

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

 

The description of functions is merely indicative and not exhaustive. Accordingly, the trainee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

  • Hotel Name: Radisson Hotel Group, Madrid Office
  • Key Skills
    SalesCustomer serviceCommunicationRelationship buildingProblem resolutionTime managementCross-sellingHospitality managementFluent in EnglishFluent in Spanish
    Categories
    HospitalitySalesCustomer Service & SupportAdministrative
    Benefits
    Special hotel rates for employeesSpecial hotel rates for friends and familyDiscounts on breakfastDiscounts on food and beverageDiscounts on spa services