Intern - Bank Operations (Summer 2027)

The Bank Operations department is the back-end team responsible for executing and settling transactions initiated by the front-end teams. The Summer Intern position will rotate through three or more business units in the Operations division to gain analytical, technical, customer support and project management experience.

The summer internship session will begin on Tuesday, May 18, 2027, and will run for 11 weeks, ending on Friday, July 30, 2027. Internships are paid, full-time opportunities with a Monday through Friday work schedule.

*Must be eligible to work in the U.S. without sponsorship.

Essential Functions

• Utilization of data mining, report design, data research & analysis to support multiple departments

• Review of statistical and financial reporting structure for enhancements or consolidation opportunities

• Participation in day-to-day maintenance of applications (Access databases, Excel workbooks, budgeting software, MPC, and Business Objects) including system parameters, permissions, and general support

• Providing updates on key performance indicators (KPIs), including internal controls and operational analysis to various groups within Bank Operations

• Implementing process enhancements and providing deliverables to LOBs across the enterprise by way of small, independent projects

• Conducting annual permission audits of system or building access

• Direct support to internal or external customers in call center environment, including inquiry, troubleshooting, issue routing and call escalation or review for customer accounts

Work Schedule

• Monday-Friday, 8:00am-5:00pm

• Hybrid/Flexible, with days on site varying by rotational assignment

• *candidate must be in KC footprint*

Knowledge, Skills & Abilities Required

• Strong problem-solving and logic-based reasoning skills

• Clear and concise oral and written documentation

• Comfortable in an agile environment, moving between multiple assignments

• Ability to build relationships across staffing levels, business lines, job functions, and stakeholders

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate-to-advanced level proficiency with Microsoft Outlook, Excel, SharePoint & Teams

Education & Experience

• Working towards a degree in a business, finance, or fintech related field

• Prior work experience preferred

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Intern job. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. A reasonable estimate of the current base pay is $20.00 per hour.

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