INTERNSHIP DETAILS

Claims Representative Internship - Summer 2027

CompanyAuto-Owners Insurance
LocationMacon
Work ModeOn Site
PostedAugust 27, 2026
Internship Information
Core Responsibilities
The intern will investigate claims, assemble facts, determine policy coverage, and evaluate losses. They will also assist in the resolution of claims and ensure payments are issued accurately and timely.
Internship Type
part time
Company Size
5747
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002. Our guiding core values lead us to success and have helped us achieve many industry service awards. Careers: As an Auto-Owners associate, you have the opportunity to thrive in our environment, while benefiting from a workplace that is stable, profitable and invests in you. Some perks you enjoy as an Auto-Owners associate include: • Less than a 40 hour work week • Educational opportunities • On-site dining (Lansing location) • Professional growth opportunities To view employment opportunities with Auto-Owners Insurance, please go to: http://www.auto-owners.com/career-center/career-opportunities *Privacy information: https://www.auto-owners.com/privacy
About the Role

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses. 
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms. 
  • Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
  • Ensure that claims payments are issued in a timely and accurate manner.
  • Service the needs of agents, policyholders and others. 
  • Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

  • Students should be currently enrolled and entering their junior or senior year in college
  • Above-average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Detail-oriented

Rate of Pay

Rate of pay starts at $18.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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Key Skills
Claims investigationPolicy coverage analysisLegal liability analysisCommunication skillsData interpretationIssue resolutionDetail-orientedTime managementInsurance knowledge
Categories
Finance & AccountingLegalCustomer Service & SupportAdministrative