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INTERNSHIP DETAILS

Aboriginal School Based Trainee - Brand, Digital and Communications (Sydney - Haymarket)

CompanymyCareer - NSW Government

LocationAustralia

Work ModeOn Site

PostedAugust 27, 2026

Internship Information

Core Responsibilities

The trainee will provide basic administration and business support across various divisions including marketing, brand, and digital channels. They will rotate through four key areas to gain practical experience while contributing to community-focused government services.

Internship Type

full time

Company Size

3346

Visa Sponsorship

Language

English

Working Hours

40 hours

Apply Now →

You'll be redirected to
the company's application page

About The Company

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse. We are guided by our core values of integrity, trust, service and accountability. We offer flexible working, competitive pay and conditions, and support employee health and wellbeing. Come join us and help influence the future of our great state. Our community guidelines: https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

About the Role

Expression of Interest

Aboriginal and Torres Strait Islander School-Based Traineeships with the NSW Government

Are you currently in Year 10 and moving into Year 11 in 2027?

Want to earn money, gain real workplace experience and complete a nationally recognised qualification while you're still at school?

This could be your opportunity to get a head start on your future.

Why Apply?

As a School-Based Trainee, you'll spend one day a week working with the NSW Government while continuing your studies at school.

Over two years you'll:

Earn a wage while you learn
Complete a Certificate III in Business that may contribute towards your HSC
Gain real workplace experience
Build valuable skills for future jobs
Make professional connections and learn from experienced mentors
Strengthen your résumé before leaving school

About the Opportunity

This traineeship is located within the Brand, Digital and Communications Division of the Department of Customer Service.

As a trainee, you'll support a range of business areas through basic administration and business support activities while gaining exposure to the work that helps inform, engage and connect communities across NSW.

To provide a broad learning experience, you'll have the opportunity to rotate across four key areas during your traineeship:

Customer Marketing
Brand, Advertising and Engagement
Digital Channels and Content
Media and Stakeholder Communications

These rotations will allow you to learn about different career pathways and develop a diverse range of workplace skills.

What Will You Do?

You'll gain practical experience in areas such as:

Customer service
Administration and business support
Workplace technology and digital systems
Communication and teamwork
Professional workplace skills

You'll work alongside experienced staff and contribute to services that support communities across NSW.

We're looking for students who are:

Keen to learn and try new things
Interested in helping people and providing great customer service
Reliable, respectful and positive
Comfortable using technology or willing to build their digital skills
Able to work well with others and contribute to a team

No previous work experience is required.

You'll be supported every step of the way through:

Aboriginal mentors
Workplace buddies
Dedicated program coordinators
A supportive team committed to your success

Position available in:

Haymarket (Sydney) - Brand Digital and Communications

These traineeships are funded through the Elsa Dixon Aboriginal Employment Grant, which supports Aboriginal and Torres Strait Islander people to access employment and career development opportunities within the NSW Public Sector.

About the Department of Customer Service

The Department of Customer Service (DCS) helps improve life for people across NSW. We deliver services that millions of people use every day through agencies including:

Service NSW
Revenue NSW
Fair Trading

At DCS, you'll be part of a team making a real difference in communities across the state.

Ready to Apply?

Submit your Expression of Interest and tell us:

"What unique experiences, strengths or qualities would you bring to a trainee role at DCS, and why would you like to be part of the program?" (Maximum 300 words)

Applications must include a copy of your résumé.

Closing Date: 16 December 2026

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Key Skills

Customer serviceAdministrationBusiness supportWorkplace technologyDigital systemsCommunicationTeamworkProfessional workplace skills