INTERNSHIP DETAILS

Business Analyst Intern

CompanyIntelcom
LocationMontreal
Work ModeOn Site
PostedAugust 31, 2026
Internship Information
Core Responsibilities
The intern will analyze and document logistics processes to identify efficiency improvements and cost savings. They will also collaborate with stakeholders to gather requirements and support the development of key performance indicators.
Internship Type
full time
Company Size
3123
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
The way people shop has changed. So has the way we deliver. Intelcom | Dragonfly is a last-mile delivery partner built for modern e-commerce. We operate across Canada, with growing operations in the Netherlands and Australia, moving packages with technology designed to keep every delivery accountable from the hub to the doorstep. Your customer trusts you at checkout. We help you prove them right at the door. What that means for your business: ✦ Greater visibility, with proof the right parcel reached the right door ✦ More flexibility as demand shifts ✦ Better doorstep experiences so your customers stay informed ✦ A delivery network designed around e-commerce, not legacy infrastructure We started in Montreal, Quebec, Canada in 1986. Forty years on, we are a last-mile partner made for how people shop today. Delivery done differently. Ready to rethink your last mile? Let's talk. ---------- La façon de magasiner a changé. Notre façon de livrer aussi. Intelcom | Dragonfly, c'est un partenaire de livraison du dernier kilomètre pour le commerce en ligne d'aujourd'hui. On livre à travers le Canada, avec des activités en pleine croissance aux Pays-Bas et en Australie. Le tout appuyé par une technologie qui garde le dernier kilomètre sous contrôle, de la station jusqu'à la porte. Vos clients vous font confiance au moment de passer à la caisse. On vous aide à leur donner raison jusqu'à leur porte. Ce que ça change pour votre entreprise : ✦ Une visibilité accrue, avec la preuve que le bon colis s'est rendu à la bonne porte ✦ Plus de flexibilité quand la demande change ✦ Une meilleure expérience à la porte, avec des clients informés à chaque étape ✦ Un réseau de livraison conçu pour le commerce en ligne, pas pour les infrastructures d'hier On a vu le jour à Montréal en 1986. Quarante ans plus tard, on est un partenaire du dernier kilomètre pensé pour la façon dont les gens magasinent aujourd'hui. La livraison, autrement. On en parle? Écrivez-nous.
About the Role

Make your internship count

At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.

Responsibilities 

  • Analyze and document logistics and transportation processes to identify opportunities for efficiency and cost savings. 

  • Collaborate with stakeholders to gather business requirements and ensure alignment with operational goals. 

  • Support the development and tracking of key performance indicators (KPIs). 

  • Contribute to the evaluation and implementation of process and technology improvements. 

  • Draft business requirement documents to guide operational technology enhancements. 

  • Identify operational challenges and propose data-driven solutions. 

  • Create and maintain documentation, including process flows and user guides. 

  • The role involves daily (or regular) communication with pan-Canadian stakeholders. 

Qualifications 

  • Currently in 3rd or 4th year of pursuing a bachelor's degree, or pursuing a master's degree, in logistics, supply chain management, or a related field. 

  • Strong analytical and problem-solving skills with a focus on operational processes. 

  • Eagerness to understand and optimize logistical and transportational systems. 

  • Strong collaboration and communication skills to convey operational insights clearly. 

#LI-DNI #IG-DNI

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.

Key Skills
LogisticsSupply chain managementData analysisProblem-solvingBusiness requirements gatheringKPI trackingProcess improvementDocumentationCommunicationStakeholder managementOperational analysisProcess flowsUser guidesTechnology implementation
Categories
LogisticsTransportationData & AnalyticsManagement & LeadershipTechnology