INTERNSHIP DETAILS

Site Reliability Engineering (SRE) Intern

CompanyIntelcom
LocationMontreal
Work ModeOn Site
PostedAugust 31, 2026
Internship Information
Core Responsibilities
The intern will assist in detecting and responding to system issues while contributing to automation and infrastructure stability. They will also collaborate with teams to implement monitoring systems and participate in capacity planning and system design discussions.
Internship Type
full time
Company Size
3123
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The way people shop has changed. So has the way we deliver. Intelcom | Dragonfly is a last-mile delivery partner built for modern e-commerce. We operate across Canada, with growing operations in the Netherlands and Australia, moving packages with technology designed to keep every delivery accountable from the hub to the doorstep. Your customer trusts you at checkout. We help you prove them right at the door. What that means for your business: ✦ Greater visibility, with proof the right parcel reached the right door ✦ More flexibility as demand shifts ✦ Better doorstep experiences so your customers stay informed ✦ A delivery network designed around e-commerce, not legacy infrastructure We started in Montreal, Quebec, Canada in 1986. Forty years on, we are a last-mile partner made for how people shop today. Delivery done differently. Ready to rethink your last mile? Let's talk. ---------- La façon de magasiner a changé. Notre façon de livrer aussi. Intelcom | Dragonfly, c'est un partenaire de livraison du dernier kilomètre pour le commerce en ligne d'aujourd'hui. On livre à travers le Canada, avec des activités en pleine croissance aux Pays-Bas et en Australie. Le tout appuyé par une technologie qui garde le dernier kilomètre sous contrôle, de la station jusqu'à la porte. Vos clients vous font confiance au moment de passer à la caisse. On vous aide à leur donner raison jusqu'à leur porte. Ce que ça change pour votre entreprise : ✦ Une visibilité accrue, avec la preuve que le bon colis s'est rendu à la bonne porte ✦ Plus de flexibilité quand la demande change ✦ Une meilleure expérience à la porte, avec des clients informés à chaque étape ✦ Un réseau de livraison conçu pour le commerce en ligne, pas pour les infrastructures d'hier On a vu le jour à Montréal en 1986. Quarante ans plus tard, on est un partenaire du dernier kilomètre pensé pour la façon dont les gens magasinent aujourd'hui. La livraison, autrement. On en parle? Écrivez-nous.
About the Role

Make your internship count

At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.

Responsibilities 

  • Assist in detecting and responding to system issues and help document incident reports and post-mortems. 

  • Support application deployment and stability by collaborating with development and operations teams. 

  • Contribute to automating routine tasks and writing scripts/tools to improve efficiency and system reliability. 

  • Help implement and improve monitoring systems (e.g., Datadog) and build dashboards to visualize system health. 

  • Learn about disaster recovery planning and performance optimization and support documentation efforts. 

  • Participate in system design discussions, capacity planning, and team brainstorming sessions. 

  • Explore new technologies, share ideas, and contribute to continuous improvement initiatives. 

  • The role involves daily (or regular) communication with pan-Canadian stakeholders. 

Qualifications 

  • Currently pursuing a bachelor's degree in software engineering, computer science, or a related field. 

  • Interest in infrastructure, automation, and system reliability. 

  • Familiarity with cloud platforms (AWS, Azure, or GCP) is an asset. 

  • Understanding of DevOps concepts and tools (e.g., Terraform, observability platforms). 

  • Experience with scripting (Python, Bash, or similar) is a plus. 

  • Strong initiative, curiosity, and willingness to learn. 

#LI-DNI #IG-DNI 

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.

Key Skills
Software EngineeringInfrastructureAutomationSystem ReliabilityCloud PlatformsAWSAzureGCPDevOpsTerraformObservabilityPythonBashIncident ManagementMonitoring SystemsDatadog
Categories
TechnologySoftwareEngineeringLogistics