INTERNSHIP DETAILS

Intern - Admin and Operations

CompanyPaytm
LocationNoida
Work ModeOn Site
PostedSeptember 1, 2026
Internship Information
Core Responsibilities
The candidate will be responsible for managing employee queries through a helpdesk ticket system. They must ensure all tickets are resolved within the specified turnaround time.
Internship Type
intern
Company Size
31369
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Earn Gold Points on every payment using Paytm, redeem into Digital Gold. A simple way to save more. Built for Atmanirbhar Bharat. #PaytmKaro❤️ Link your bank account on the Paytm app and get your new UPI ID today 🚀
About the Role

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.


About the role: The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT.


Responsibilities:

Knowledge of MS Office/Advanced MS Excel

Good communications skills

Email etiquettes

Internal team coordination and data management


Desired Candidate :

Should be very prompt over email/calls

A candidate with good communication skills is preferred 

Basic Excel knowledge is preferred.

Verbal and written communication in English


Duration:

Should be available for 6 months of Internship


Education: Must be pursuing Graduation or Post Graduation


Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. 


Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!



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Key Skills
MS OfficeAdvanced MS ExcelCommunication skillsEmail etiquettesInternal team coordinationData managementHelpdesk support
Categories
AdministrativeCustomer Service & SupportTechnologyFinance & Accounting