Mental Health Coordinator/Counselor

Mission of Catholic Charities

Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Summary

This position is responsible for providing mental health/wellness services to Catholic Charities clients/residents/patrons under the supervision of an appropriately licensed mental health professional.  This position may be stationed at the CBHS outpatient clinic, Rising Strong, the Havens, Catalyst, or a combination of these sites. This position can be filled by a graduate intern who is finishing their program and within 6 months of graduation.  An Agency Affiliated Counselor credential is required for this position.

Job Duties/Responsibilities

To perform this internship successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. 

1. Keep a schedule of regular appointments as per needs of CCEW program.
2. Establish an on-site presence which provides meaningful availability for program residents and provide a wide array of mental wellness/mental health activities and services.
3. Record required statistics. Practice timely and complete file management as per program requirements.
4. Meet at least weekly with assigned supervisor.
5. Provide behavioral health services according to state and professional ethical conduct guidelines.
6. Provide mental health services as per treatment plans in collaboration with a Mental Health Professional/Therapist.
7. Use Access to Care Standards for all Medicaid/State Funded clientele and provide necessary documentation.
8. Provide behavioral health services which promote growth, improve functioning, and keep clients from decompensating.
9. Document all services provided to consumers and progress toward goals identified in as per program guidelines.
10. Able to effectively teach evidence-based practice skills such as CBT, DBT, ACT, etc to clients.
11. Provide information and referrals and link consumers with community resources as needed.
12. Provide skills training and psycho-education to improve consumers and their families/supports’ understanding and management of psychiatric conditions.
13. Provide outreach services as directed by supervisor.
14. Make collateral contacts and consult other professionals to ensure maximum service benefits for participants as directed by supervisor.
15. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
16. Able to regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
17. Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
18. Perform as a team member to assure that productivity outcome measures are achieved.
19. Perform related functions necessary to support the mission and core values of Catholic Charities.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below.  These qualifications are representative of the knowledge, skill and/or ability required to perform this job. 

Education/Experience: to perform this job successfully, an individual must be enrolled in a graduate program in Social Work, Counseling Psychology, Psychology, or other related field and within 6 months of graduation with a Master’s degree.  Experience working with issues of behavioral health and poverty preferred.

Certificates/Licenses:  The individual must have an Agency Affiliated Counselor credential. To perform this job successfully, an individual must have a valid Driver’s License and ability to drive for work use.  The individual must be and remain in good academic standing with his/her graduate school when applicable.

Physical Abilities:  To perform this job successfully, an individual must be able to:

• Regularly sit, stand, climb, walk, hear/listen, talk
• Frequently 
  lift up to 10 pounds, pull/push, carry, grasp, reach
• Occasionally crawl, stoop, kneel
• Clearly see 20+ feet, with or without corrective lenses, ability to focus

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:

• Adaptability:  ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
• Analytical Ability:  ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
• Attendance: ability to consistently arrive and be able to work as scheduled.
• Computer/Technical Ability: 
  working knowledge of: Word Processing software, Spreadsheet software, Internet software, digital record-keeping.
• Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics. 
• Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
• Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others;  ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
• Reasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Supervisory Skills: this job does not have any direct supervisory responsibilities.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

• Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities.