Head of Infrastructure

• Multi-Cloud Infrastructure: Design, build, operate, and continuously improve production infrastructure across AWS and GCP, balancing scalability, reliability, security, and operational efficiency.
• Kubernetes Operations: Own production Kubernetes environments across both cloud providers, including deployment, scaling, troubleshooting, performance, and reliability of critical workloads.
• Infrastructure as Code: Develop, maintain, review, and deploy production-grade Infrastructure as Code using Pulumi or Terraform, ensuring infrastructure changes are consistent, repeatable, and well governed.
• Security and Compliance: Implement and maintain infrastructure controls aligned with HIPAA, SOC 2, GDPR, or equivalent regulatory and security requirements, supporting audits and maintaining strong compliance practices across the stack.
• Observability: Build and evolve comprehensive observability capabilities covering metrics, logs, traces, monitoring, alerting, and system health to identify and resolve issues proactively.
• Incident Response: Own production incidents from detection and troubleshooting through resolution, root-cause analysis, postmortems, and implementation of preventative improvements.
• Technical Standards: Establish and enforce infrastructure engineering standards, best practices, and operational patterns that support the broader engineering organization.
• Hands-On Engineering: Remain directly involved in production implementation, infrastructure changes, troubleshooting, and technical decision-making rather than operating primarily through management or administrative responsibilities.

Requirements

• Production Infrastructure Experience: Significant experience designing, operating, and troubleshooting production infrastructure in regulated or compliance-focused environments such as HIPAA, SOC 2, GDPR, or equivalent.
• Kubernetes Expertise: Deep hands-on experience running Kubernetes in production, including cluster operations, workload management, troubleshooting, scaling, and reliability engineering.
• Multi-Cloud Expertise: Strong practical experience with both AWS and GCP, including the ability to operate across providers and understand the architectural and operational tradeoffs of each.
• Infrastructure as Code: Proven production experience with Infrastructure as Code, particularly Pulumi and/or Terraform, including writing, reviewing, deploying, and maintaining infrastructure configurations.
• Observability and Reliability: Strong experience building monitoring, alerting, logging, tracing, and incident-response systems that support highly reliable production environments.
• Security and Compliance: Understanding of infrastructure security controls, compliance requirements, audit readiness, and the operational practices required to maintain regulated environments.
• Incident Management: Demonstrated ability to troubleshoot complex production issues under pressure, lead incident resolution, identify root causes, and implement durable corrective actions.
• Hands-On Mindset: Currently or recently working directly with production infrastructure and engineering systems, with a strong preference for candidates who continue to make hands-on technical contributions.
• Technical Leadership: Ability to define infrastructure standards, make high-impact architectural decisions, communicate technical tradeoffs clearly, and influence engineering practices without relying on formal people management.
• Problem-Solving: Strong analytical and troubleshooting skills, with a pragmatic approach to reliability, scalability, security, and operational excellence.

Benefits

• Competitive Compensation: Annual salary range of $100,000–$150,000.
• Fully Remote: Work remotely from Brazil, providing flexibility while collaborating with a distributed engineering environment.
• Full-Time Position: Senior professional-level opportunity with substantial technical ownership and long-term infrastructure responsibility.
• Technical Autonomy: Own the full infrastructure lifecycle, from architecture and implementation through security, scalability, observability, and production operations.
• Hands-On Leadership: Lead through technical expertise and ownership without direct people-management responsibilities.
• High-Impact Environment: Work on infrastructure supporting a healthcare technology platform where reliability, security, and compliance are critical.
• Multi-Cloud Exposure: Build and operate production systems across AWS and GCP, with significant Kubernetes and Infrastructure as Code ownership.
• Professional Growth: Opportunity to shape infrastructure standards, strengthen cloud architecture practices, and work on complex reliability and compliance challenges.