INTERNSHIP DETAILS

Community Intern

CompanyAmartha
LocationSouth Jakarta
Work ModeOn Site
PostedSeptember 4, 2026
Internship Information
Core Responsibilities
The intern will support the execution of community programs and manage WhatsApp-based communication channels. They will also coordinate with field teams, track community growth, and handle member inquiries.
Internship Type
full time
Company Size
2636
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
Founded in 2010, Amartha Financial (Amartha) delivers technology-driven financial services to grassroots users in Indonesia. As of 2026, Amartha has served more than 3.7 million women-led MSMEs across over 50,000 villages, deploying over USD 2.2 billion in working capital with the support of global impact investors such as Accion, Women's World Banking, and IFC. Amartha’s integrated financial services enable women-led MSME to scale businesses, increase income, build assets, and strengthen long-term resilience. Offerings include working capital financing, digital payments that expand market access and reduce transaction costs, and micro-investment products that support asset accumulation. This model has contributed to strengthening income stability and economic resilience at scale. Since 2024, Amartha has hosted the Asia Grassroots Forum, an annual regional convening bringing together high-level policymakers, investors, financial institutions, and technology leaders to define what inclusive finance looks like across Asia. Through Amartha.org, the company also engages in efforts to drive impact further. Together, we are setting the standard for grassroots finance in a digital age, and building a world-class team to take it further. https://career.amartha.com
About the Role

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

Responsibilities:

  • Support community plans and the execution of online and offline programs across multiple cities
  • Manage WhatsApp Communities, Channels, and Groups, including setup, member acquisition, and engagement
  • Coordinate with Field Office teams to introduce programs and acquire community members
  • Plan and distribute content, including WhatsApp blast captions, in collaboration with the creative team
  • Respond to member inquiries, collect feedback, and coordinate complaint resolution with relevant teams
  • Track community growth, digital adoption, content performance, and program effectiveness
  • Travel to support community activities and coordination as needed
  • Available for 6 months period internship
  • Fresh graduates or candidates who have completed their studies
  • Strong communication and interpersonal skills
  • Comfortable managing online communities and engaging with members
  • Organized, detail-oriented, and able to handle multiple tasks
  • Proactive and willing to learn in a fast-paced environment
  • Available to travel outside the city on a weekly basis
  • Familiarity with WhatsApp Communities, social media, or community management is a plus
Key Skills
Community ManagementWhatsApp MarketingContent PlanningCommunicationInterpersonal SkillsOrganizationDetail-orientedData TrackingCustomer EngagementComplaint Resolution
Categories
MarketingCustomer Service & SupportFinance & AccountingSocial Services