INTERNSHIP DETAILS

Apprenticeship - Reimbursement Claim Support

CompanyPrudential plc
LocationSpecial capital Region of Jakarta
Work ModeOn Site
PostedSeptember 8, 2026
Internship Information
Core Responsibilities
The role involves reporting on daily task lists and productivity, as well as monitoring pending status cases. Additionally, the incumbent will perform case analysis for long-term cases and manage user distribution.
Internship Type
full time
Company Size
37736
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are Prudential. For Every Life, For Every Future. Prudential provides life and health insurance and asset management in Greater China, ASEAN, India and Africa. Prudential’s mission is to be the most trusted partner and protector for this generation and generations to come, by providing simple and accessible financial and health solutions. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. Visit our websites for more information: Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation
About the Role

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Responsibilities:

  • Report Daily for Task list & Productivity User

  • Report Weekly for Pending Status Cases

  • Monitoring Daily for Case’s User & Distribution Case

  • Analyse Long Cases

Requirements:

  • Final year student or fresh graduate from any major

  • Committed to do 6 months internship

  • Willing to do WFO (3x a week) & WFH (2x a week) in South Jakarta

  • Computer literate: Microsoft Office (expert in Microsoft Excel is a must)

  • Action oriented and customer oriented

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Key Skills
Microsoft OfficeMicrosoft ExcelData ReportingCase MonitoringCase AnalysisCustomer OrientedAction OrientedProductivity Reporting
Categories
AdministrativeFinance & AccountingCustomer Service & Support