INTERNSHIP DETAILS

Intern Information Technology

CompanyDKSH
LocationKuala Lumpur
Work ModeOn Site
PostedSeptember 9, 2026
Internship Information
Core Responsibilities
The intern will assist in the analysis and resolution of SAP Finance and Controlling support tickets while monitoring service request fulfillment. They will also prepare test documentation, project reports, and track ticket trends to identify improvement opportunities.
Internship Type
full time
Company Size
13843
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
About DKSH DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025. Why it's great to work with us At DKSH, we offer a career where the breadth of what you can do is matched only by the significance of what you help make possible. DKSH gives its people the exposure, the ownership, and the real-world impact that most careers never reach. If you are ambitious, curious, and ready to grow, this is where you find out what you are truly capable of. Empowered impact. Growth that matters. That is our promise.  See what you can do at DKSH: https://www.dksh.com/global-en/home/careers View jobs now: https://bit.ly/dksh-jobs *We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.
About the Role

About The Role

As an Intern, SAP Applications – Finance and Controlling (FICO), you will gain hands-on exposure to enterprise SAP systems, finance business processes, and global IT operations while working alongside experienced SAP professionals. This role offers valuable experience in SAP support, business analysis, testing, documentation, and project activities within a multinational environment.

What You Will Deliver

  • Assist in the analysis and resolution of SAP Finance and Controlling (FI/CO) support tickets.
  • Support incident management and service request fulfillment activities.
  • Monitor support queues and track ticket progress.
  • Prepare test scenarios, test scripts, and test evidence documentation.
  • Update project and support documentation repositories.
  • Prepare project and support reports using Excel, Power Business Intelligence (Power BI), or SAP reporting tools.
  • Analyze ticket trends and identify improvement opportunities.
  • Support Key Performance Indicator (KPI) monitoring and dashboard preparation.

What You Bring

 

  • Basic understanding of accounting and finance concepts.
  • Knowledge of ERP systems or SAP is an advantage.
  • Strong analytical and problem-solving skills.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in SAP Applications.
Key Skills
SAPFinanceControllingFICOERP SystemsBusiness AnalysisIncident ManagementData AnalysisReportingPower BIExcelProblem-solvingAnalytical SkillsAccountingDocumentation
Categories
TechnologyFinance & AccountingSoftwareCustomer Service & SupportData & Analytics