INTERNSHIP DETAILS

Intern - Personal Financial Services (Payments Product Management)

CompanyHLB
LocationKuala Lumpur
Work ModeOn Site
PostedSeptember 9, 2026
Internship Information
Core Responsibilities
The intern will support product management by maintaining regulatory documentation, conducting market research, and assisting with marketing campaigns. They will also coordinate with internal stakeholders and provide administrative support for management reporting and business cases.
Internship Type
full time
Company Size
7289
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services.
About the Role

Define your future at Hong Leong Bank

Functional (job responsibilities)

Product & Regulatory Documentation

  • Support the review, update and version control of Terms & Conditions (T&Cs) and Product Disclosure Sheets (PDS) across credit card products.

  • Assist in ensuring product collaterals and web content remain aligned with approved product features and regulatory requirements.

Market Intelligence

  • Conduct market research and prepare competitor benchmarking analysis on credit card propositions, earn rates, fees and campaign offers.

  • Maintain a running competitor tracker for reference by the product managers.

  • Campaign & Marketing Support

  • Assist in preparing marketing materials, presentation decks and campaign collaterals.

  • Support the planning, coordination and execution of promotional campaigns and cardholder engagement initiatives, including post-campaign tracking.

Business Case & Management Reporting

  • Support the preparation of business cases, proposals and presentation materials for management review.

  • Assist in compiling portfolio performance data for internal reporting.

  • Coordination & Administration

  • Coordinate with internal stakeholders (Marketing, Operations, Risk, Finance, IT) and external vendors/partners as required.

  • Provide general administrative and analytical support to the team.

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/

We appreciate your application and will be in touch with shortlisted candidates regarding next steps.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

Key Skills
Product ManagementMarket ResearchCompetitor BenchmarkingData AnalysisMarketing SupportRegulatory ComplianceDocumentation ControlStakeholder CoordinationAdministrative SupportBusiness Case PreparationPortfolio Performance TrackingPresentation Skills
Categories
Finance & AccountingMarketingAdministrativeManagement & Leadership