INTERNSHIP DETAILS

Customer Happiness & Communication Internship

CompanyParfumado
LocationAmsterdam-Duivendrecht
Work ModeOn Site
PostedSeptember 9, 2026
Internship Information
Core Responsibilities
You will act as a Happiness Hero, serving as the first point of contact for customers to provide support and guidance. Your role involves turning customer inquiries into positive, memorable conversations while collaborating with the team to drive company growth.
Internship Type
intern
Company Size
64
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
At Parfumado, we believe perfume is more than a product; it’s a story, a memory, a way to connect. As Europe’s leading perfume discovery platform, we curate a joyful, community-driven journey that makes high-end scents personal and accessible. From curated drops to shared rituals, Parfumado transforms how people explore who they are, one scent at a time. Fragrance made personal. Discovery made social. Parfumado makes it possible.
About the Role

At Parfumado, Customer Service isn’t just support: it’s Customer Happiness.
Because every message is a chance to turn a moment into something memorable.

We’re looking for someone who naturally takes care of people.
Someone who listens, understands, and knows how to turn questions into conversations.

As a Happiness Hero, you’re the first voice our customers hear.
You guide them, help them discover, and make sure they leave with a smile (and maybe a new favourite scent).

Working at Parfumado is great because you collaborate with driven people who all want to help the company grow together.
— Sanne, Customer Happiness Lead

What we offer our Customer Happiness & Communication Intern for this role

  • An internship allowance of €450 per month (based on a full-time internship);

  • Delicious and healthy lunches at the office;

  • The possibility to work both from home and from our office in Amsterdam;

  • Discount on Parfumado products;

  • Access to the corporate benefits platform;

  • Full-time or part-time options (for example 4 days per week, in consultation);

  • And of course, a monthly perfume of your choice. Smells nice, right? ✨



This is what we look for in our ideal Customer Happiness & Communication Intern

  • You are currently enrolled in an HBO/WO programme in Business Administration, Psychology, International Business, Communication, or a similar field;

  • You’re available to start in October or November (earlier or later? We’re open to discuss);

  • You have a strong affinity with communication and customer satisfaction;

  • You speak and write fluent, error-free Dutch;

  • You speak fluent English; French/Flemish is a plus;

  • You are looking for a (voluntary) internship of 10 weeks up to 5 months

Interested? Great!
We’d love to receive your
CV or LinkedIn profile. Want to learn more about Parfumado as an employer? Dive into our website to get a good impression of our company!

What’s next?
You’ll hear from us within
5 working days! If we’re excited about your profile, you’ll receive an invitation for an initial video call. This will be followed by a case assignment with the manager. And then… you might just be our new Customer Happiness & Communication Intern!

Key Skills
Customer serviceCommunicationCustomer satisfactionDutch languageEnglish languageFrench languageFlemish languageInterpersonal skills
Categories
Customer Service & SupportMarketingRetail
Benefits
Internship allowanceHealthy lunchesRemote work optionsProduct discountCorporate benefits platformMonthly perfume