Intern - Technical

OJT Intern – Industrial Engineering & Technical Training (ELITE) 

Department 

ELITE / PCR – Global Customer Service Operations 

Position Summary 

The OJT Intern will support Industrial Engineering and Technical Training activities within ELITE operations. The role provides hands-on exposure to process improvement, training support, and compliance initiatives such as 5S workplace organization and ESD control. Interns will assist in daily operations while developing technical, analytical, and problem-solving skills aligned with their field of study.  

Key Responsibilities 

1. Industrial Engineering Support 

• Assist in time studies, process mapping, and workflow analysis to identify improvement opportunities 

• Support data gathering, analysis, and reporting for productivity, efficiency, and quality initiatives 

• Participate in continuous improvement projects (Lean, waste reduction, cycle time improvement) 

• Help document standard work instructions and process updates 

2. Technical Training Support 

• Assist Technical Trainers in conducting basic orientation and skills training sessions 

• Support preparation of training materials, presentations, and evaluation tools 

• Help monitor trainee progress and maintain training records 

• Provide assistance during hands-on technical training activities (e.g., basic troubleshooting, repair exposure) [GTR-001-01 Rev03 | Excel] 

3. 5S Implementation and Sustainability 

• Support workplace organization initiatives (Sort, Set in Order, Shine, Standardize, Sustain) 

• Participate in 5S audits, housekeeping, and area improvement activities 

• Assist in monitoring compliance and updating visual management tools 

• Collaborate with teams to sustain proper workplace standards 

4. ESD Compliance Support 

• Assist in ensuring adherence to Electrostatic Discharge (ESD) control procedures 

• Support monitoring of ESD practices (e.g., grounding, wrist straps, workstation setup) 

• Participate in ESD awareness activities and documentation checks 

• Help reinforce compliance with company policies and safety standards [OJT Guidel...ne_Rev 5 1 | PDF] 

5. General Operational Support 

• Assist in day-to-day ELITE/PCR operations while learning core processes 

• Collaborate with engineers, technicians, and supervisors on assigned tasks 

• Maintain documentation and ensure accuracy of reports and records 

• Adhere to company policies, confidentiality requirements, and training plans 

Qualifications 

• Currently enrolled in a Bachelor’s Degree program (Industrial Engineering, Electronics Engineering, or related field) 

• Has completed at least 2 years of coursework 

• Basic knowledge of process improvement, data analysis, or electronics fundamentals 

• Willing to learn repair/test processes and operational workflows  

Skills & Competencies 

• Analytical and problem-solving skills 

• Basic data handling and reporting skills (Excel, charts, etc.) 

• Good communication and teamwork 

• Attention to detail and discipline in following procedures 

• Willingness to learn and participate in continuous improvement initiatives 

Learning Opportunities 

• Hands-on exposure to manufacturing/repair operations and test systems 

• Experience in Industrial Engineering tools (time study, process mapping, Lean concepts) 

• Exposure to technical training delivery and evaluation processes 

• Practical application of 5S and ESD standards in a production environment 

• Collaboration with cross-functional teams (Engineering, Repair, Training)  

Supervision & Reporting 

• Reports to assigned Supervisor/Manager and Technical Trainer 

• Works closely with Industrial Engineering, ELITE, and PCR teams