INTERNSHIP DETAILS

Intern CSX SG & MY

CompanyHenkel group
LocationPetaling Jaya
Work ModeOn Site
PostedSeptember 10, 2026
Internship Information
Core Responsibilities
The intern will manage customer order execution, track status, and ensure on-time delivery while collaborating with cross-functional teams. Additionally, they will support process optimization initiatives and assist with data analysis for operational efficiency.
Internship Type
full time
Company Size
42545
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Henkel operates worldwide with leading innovations, brands and technologies in two business areas: Adhesive Technologies and Consumer Brands. Founded in 1876, Henkel looks back on more than 145 years of success. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies such as Persil, Schwarzkopf and Loctite. Henkel, headquartered in Düsseldorf / Germany, counts among the most internationally aligned German-based companies in the global marketplace. Our company purpose expresses what unites us all at Henkel: Pioneers at heart for the good of generations. We are a diverse team of about 47,000 colleagues worldwide, striving to enrich and improve life every day through our products, services, and solutions. Our Purpose is built from our roots and carries a long-standing legacy of innovation, responsibility, and sustainability into the future. Our shared values and Leadership Commitments guide our decisions and actions every day. Imprint: http://www.henkel.com/imprint Data Privacy: https://www.henkel.com/data-protection-statement-social-media
About the Role

About this Position

This is a hybrid role that combines Customer Service operations and continues improvement / project support, offering a unique opportunity to gain end-to-end exposure from order fulfillment to project coordination.    

You will work closely with cross-functional teams including Sales, Supply Chain, and Operations, supporting both daily order execution and project tracking. This position is ideal for candidates who are detail-oriented, proactive, and interested in both business operations and project management, with strong development opportunities in a fast-paced environment. 

What you´ll do

 Customer Service Operations

  • Process and manage customer orders, ensuring accuracy and timely execution
  • Track order status and coordinate delivery to ensure on-time and in-full (OTIF) performance
  • Communicate proactively with customers and sales teams regarding order progress and issues
  • Monitor order fulfillment risks and collaborate with internal teams to resolve issues
  • Ensure smooth information flow between customers, sales, and back-office functions

Process Improvement & Ad-hoc Support

  • Support process optimization initiatives across customer service workflows
  • Assist with data analysis and insights generation to improve operational efficiency
  • Provide ad hoc support for cross-functional projects and team initiatives

What makes you a good fit

  • Bachelor’s degree major in Science, Engineering, or related fields is a plus.
  • Fluent in spoken and written English and broader language capabilities will have added advantage
  • Proficient in MS Office tools (Excel, PowerPoint); familiarity with AI tools is a plus.
  • Strong communication and interpersonal skills, with a collaborative mindset.
  • Detail-oriented, well-organized, strong sense of responsibility, proactive mindset, and willingness to learn
  • Able to work at least 3 days per week; available for a long-term internship is preferred.

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.


Key Skills
Customer service operationsOrder fulfillmentProject coordinationSupply chain managementData analysisProcess optimizationCommunicationInterpersonal skillsMicrosoft OfficeExcelPowerPointAI toolsProblem solvingTime management
Categories
Customer Service & SupportLogisticsManagement & LeadershipEngineeringScience & Research
Benefits
Flexible work schemeHybrid work modelDiverse growth opportunitiesGlobal wellbeing standardsHealth and preventive care programsGender-neutral parental leave