INTERNSHIP DETAILS

Jovem Aprendiz - Recepção

CompanyAccor
LocationRio de Janeiro
Work ModeOn Site
PostedSeptember 11, 2026
Internship Information
Core Responsibilities
Assist the reception department by directing guests to various hotel facilities and managing check-in procedures. Handle telephone inquiries and manage room key distribution while maintaining high standards of service.
Internship Type
contrato
Company Size
102148
Visa Sponsorship
No
Language
Portuguese
Working Hours
40 hours
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About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Descrição da empresa

O Grand Mercure Rio de Janeiro Copacabana pertence ao grupo Accor Hotels. O hotel está localizado em frente à praia de Copacabana, perto das Praias de Ipanema e Leblon. Possui fácil acesso aos principais pontos turísticos do Rio de Janeiro, além de centros comerciais, shoppings, teatros e restaurantes.

Descrição do emprego

Auxiliar o setor de recepção em atividades como: Direcionar os hóspedes para o balcão de check-in, concierge, elevadores ou áreas de lazer, Explicar a localiza, ão de facilidades do hotel, como restaurantes, spa e academia, Entregar e receber cartões / chaves magnéticas dos quartos, Atender chamadas telefônicas, dentre outras.

Qualificações

Agilidade, Simpatia, Proatividade, Discrição e Atenção a Detalhes.

Informações Adicionais

Ter em 18 e 23 anos.

Ensino médio completo.

Inglês intermediário à fluente. 

Benefícios: Vale Transporte; Convênio Odontológico; Refeição no Local; Convênio Médico; Seguro de Vida em Grupo.

  • Categoria profissional: Default
  • Key Skills
    Customer ServiceCommunicationProactivityAttention To DetailEnglish ProficiencyReceptionConcierge SupportTelephone Etiquette
    Categories
    HospitalityCustomer Service & SupportAdministrative
    Benefits
    Transportation VoucherDental PlanOn-site MealsHealth InsuranceGroup Life Insurance