Intern - Funding Support, Winter 2027

1. Instruction Tasks: 

• Collaborate with Partners: Work closely with Equitable Bank’s closing service provider to provide all necessary data and documentation required for solicitors/agents to initiate the closing process for property purchases or mortgage refinances. 

• Effective Communication: Liaise with the Residential Credit Team to identify and resolve inconsistent information affecting the instruction process. Assign tasks for resolution, monitor progress, and verify corrections to ensure quality outcomes. 

• Document Review: Conduct detailed reviews of documentation from the lending portal 

• Data Management: Update systems and portals as necessary to tailor borrower data based on loan product and type. 

• Insurance Documentation: Prepare insurance documents with precision, ensuring borrower information is accurate and comprehensive. 

• Compliance Assurance: Verify that legal representatives meet all Equitable Bank integrity and compliance standards. 

• Attention to Detail: Maintain a high level of accuracy and thoroughness in all tasks and documentation. 

• Deadline Management: Operate effectively under tight deadlines in a fast-paced environment, prioritizing tasks to meet Service Level Agreements (SLAs). 

• Stakeholder Commitment: Address rush loans and reinstructions promptly, ensuring professional communication and a commitment to excellence for stakeholders and borrowers. 

• Quality Assurance: Complete and review reports to ensure adherence to Quality Assurance standards and protocols. 

• Portal Monitoring: Oversee the EQB closing service provider’s portal to ensure that funds have been appropriately disbursed by lawyers to designated parties. 

• Post-Funding Responsibilities: Execute essential post-funding activities, including: 

• Set up pre-authorized payment arrangements. 

• Generate and distribute welcome letters. 

• Verify the accuracy of property and mailing addresses. 

• Update borrower risk ratings. 

• Configure Lines of Credit on the servicing portal. 

• Process payments to business partners and brokers. 

• Complete administrative tasks necessary to finalize mortgage loan setups. 

• Task Management: Leverage the Post-Funding Checklist to confirm the accurate and timely completion of all updates and processes. 

• Quality Assurance: Ensure all reporting and post-funding actions adhere to Quality Assurance standards. 

• Issue Resolution: Collaborate with solicitors and the closing service provider to identify and resolve any deficiencies or discrepancies. 

3. Final Reporting 

• Final Report Review: Analyze final reports submitted by solicitors to ensure Equitable Bank’s mortgage registration complies with the terms and requirements outlined in the commitment. 

• Loan Status Updates: Accurately update loan statuses to reflect the receipt and review of final reports. 

• Follow-Up and Escalation: Proactively follow up with solicitors regarding outstanding final reports. Escalate unresolved cases to management for further action. 

• Formal Demands: Draft and issue formal demand letters when required, ensuring adherence to regulatory and procedural standards. 

• Mortgage Amendments: Manage the Agreement Amending Mortgages process, including: 

• Preparing documentation for management approval. 

• Securing legal authorization as necessary. 

• Providing a witness signature and maintaining accurate recordkeeping of finalized documents. 

• Coordinating the return of completed documents to third-party service provider and lawyers.