INTERNSHIP DETAILS

ERP Software Solutions Intern

CompanyNetOne
LocationLusaka
Work ModeOn Site
PostedSeptember 16, 2026
Internship Information
Core Responsibilities
The intern will assist with the implementation, configuration, and maintenance of ERP systems and provide technical support to clients. They will also be responsible for data management, system testing, and preparing reports while collaborating with various departments.
Internship Type
full time
Company Size
91
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
NetOne is Zambia's leading ICT services provider. We have consistently provided ingenious, comprehensive and customised solutions that deliver the optimal combination of resources and solutions to allow our clients manage their operations more efficiently and meet business objectives. We offer a wide range of products, applications and technology solutions including; ERP Design and Implementation, ERP Customisation & Training, Data Centre Design & Optimisation, LAN / WAN Connectivity, IT Support Services, and Infrastructure consulting and delivery. Netone is very proud to have launched Zambia’s first multi-tenant Tier-III data centre in 2013; becoming the first provider to offer locally hosted software solutions from international partners such as Microsoft, Sage, and Symantec. Our facility, N-Data, offers a guaranteed 99.982% uptime, a connectivity aggregation point, and a stable and reliable environment for deployment of applications. Through N-Data, we have enhanced capability to provide specialised solutions for; Digital Transformation, Virtualisation, Business Continuity, Colocation Services, Disaster Recovery Solutions, Data and System Security, Risk Management & Security, Cloud Infrastructure & Security, Digital Work-space Technology, and 24/7/365 onsite support. With more than a decade of experience in Zambia, we stand strong as a leader in the industry; delivering many 'firsts'​ to the Zambian market, including the first next-day and 24/7/365 onsite support service. Our goal is to deliver value by addressing practical, on-the-ground requirements that allow our clients to better manage, monitor and support their core operational focus, while at the same time building inherent capacity for their systems to grow with them and expand to meet their future needs.
About the Role

About the Role

We are looking for an ERP Software Solutions Intern to join our team. The successful candidate will support the implementation, administration, and day-to-day use of software solutions, with a particular focus on ERP systems.

Key Responsibilities

  • Assist with the implementation, configuration, and maintenance of ERP and other business software systems.
  • Provide basic technical support to clients and assist in resolving software-related issues.
  • Assist with user account setup, system access, and software configuration.
  • Support the collection, entry, validation, and maintenance of system data.
  • Assist with ERP system testing, updates, and troubleshooting.
  • Document system issues, processes, and solutions.
  • Assist with user training and orientation on software systems.
  • Work with different departments to understand their system requirements and provide appropriate support.
  • Prepare basic system reports and assist with data analysis.
  • Perform any other IT/software-related duties assigned by the supervisor.


Requirements

Requirements

  • Diploma or Degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
  • Knowledge or practical exposure to ERP systems is required.
  • Basic understanding of databases, software applications, and IT systems.
  • Good analytical and problem-solving skills.
  • Strong attention to detail and willingness to learn.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.


Key Skills
ERP SystemsTechnical SupportDatabase ManagementSoftware ConfigurationData EntrySystem TroubleshootingAnalytical SkillsProblem-solvingCommunication SkillsInterpersonal SkillsSystem TestingData AnalysisDocumentation
Categories
SoftwareTechnologyAdministrative