INTERNSHIP DETAILS

Intern, Cloud and AI Engineering

CompanyRicoh
LocationChina
Work ModeOn Site
PostedSeptember 17, 2026
Internship Information
Core Responsibilities
The intern will assist in maintaining Azure cloud environments and Microsoft 365 ecosystems while evaluating AI tools like GitHub Copilot. They will also support IT operations by developing automation workflows and configuring ServiceNow AI capabilities to improve service management.
Internship Type
full time
Company Size
903
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces and optimize business performance. Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2024, Ricoh Group had worldwide sales of 2,348 billion yen (approx. 15.5 billion USD). It is Ricoh’s mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. For further information, please visit www.ricoh.com
About the Role

Responsibilities

•    Assist in the monitoring, maintenance, and documentation of our enterprise Azure cloud environment and Microsoft 365 ecosystem.
•    Evaluate and test emerging AI tools, including GitHub Copilot and Microsoft 365 Copilot, to identify use cases for improving team productivity.
•    Assist in developing and configuring ServiceNow AI capabilities, Now Assist to automate IT service management tasks, enhance self-service portals, and improve ticket resolution times.
•    Develop and test automation workflow to streamline routine identity management and infrastructure tasks.
•    Support the IT operations team with resolving cloud infrastructure tickets and improving workflows within our ServiceNow platform.
•    Participate in team brainstorming sessions to design scalable cloud architecture and AI-driven service improvements.

Requirements

•    Currently pursuing a degree in Computer Science, Information Technology, Engineering, or a related field. 
•    Basic understanding of cloud computing concepts, preferably Microsoft Azure. 
•    Familiarity with Microsoft 365 services (e.g., Teams, SharePoint, Exchange) is a plus. 
•    Interest in Artificial Intelligence technologies and automation tools. 
•    Strong analytical, problem-solving, and communication skills. 
•    Eagerness to learn, proactive attitude, and ability to work collaboratively in a team environment.

Key Skills
AzureMicrosoft 365GitHub CopilotMicrosoft 365 CopilotServiceNowNow AssistIT Service ManagementAutomationIdentity ManagementCloud ArchitectureAnalytical SkillsProblem-solvingCommunication SkillsTeamwork
Categories
TechnologySoftwareEngineeringData & Analytics