INTERNSHIP DETAILS

Customer Success Renewals Intern

CompanyPadCare Labs
LocationIndia
Work ModeOn Site
PostedJuly 9, 2026
Internship Information
Core Responsibilities
The intern will assist in tracking and coordinating client contract renewals while maintaining accurate data in CRM systems. They will also collaborate with internal teams to prepare renewal proposals and improve overall retention processes.
Internship Type
internship
Company Size
95
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We as a product driven company are creating solutions that change the way people experience hygiene. We believe that technology can pave the way for innovation. We combine it with design and quality , to create products with standards. Vision : Creating sustainable societies by enhancing hygiene standards. Mission : Change the way people experience hygiene in everyday life. We aim to accomplish this by exercising a Sustainable , Innovative and Product driven approach.
About the Role

Role overview & Key responsibilities:

We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.

Key Responsibilities:

  • Assist in tracking upcoming and overdue contract renewals

  • Coordinate with clients for renewal discussions and follow-ups

  • Support in preparing renewal proposals, quotations, and documentation

  • Maintain and update renewal data in CRM systems

  • Work closely with internal teams (Sales, Operations, Finance) for smooth execution

  • Support in improving renewal processes and reporting metrics


Requirements

What we're looking for:


  • Currently pursuing or recently completed a degree in Business, Management, or related field
  • Strong communication and interpersonal skills
  • Good organizational and time management abilities
  • Basic understanding of sales/customer success processes is a plus
  • Proficiency in MS Excel and/or CRM tools is preferred
  • Self-driven with a willingness to learn and take initiative
  • Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.
Work Mode: Full-time; based in Pune


Benefits

What You will Learn:

  • End-to-end renewal lifecycle management
  • Client communication and negotiation basics
  • Data tracking and CRM handlingRevenue retention and customer success strategies
Why Join us:
  • Compensation: Competitive stipend in line with industry standards
  • Growth Path: With this experience, you can grow into roles such as Customer Success Renewals Specialist as PadCare expands globally.
  • Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
  • Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
  • Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
  • Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
  • A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.


Key Skills
Customer successRenewals managementClient communicationSales operationsCRM systemsData trackingMS ExcelTime managementOrganizational skillsNegotiationReporting metrics
Categories
Customer Service & SupportSalesEnvironmental & SustainabilityManagement & LeadershipAdministrative
Benefits
Competitive stipendGrowth pathProfessional development