INTERNSHIP DETAILS

ESTÁGIO EM TECNOLOGIA

CompanyVML/WPP Enterprise Solutions
LocationSão Paulo
Work ModeOn Site
PostedSeptember 19, 2026
Internship Information
Core Responsibilities
The intern will provide first-level technical support to users, assisting with hardware, software, and operating system issues. Additionally, they will manage IT asset logistics, including equipment configuration, inventory control, and administrative documentation.
Internship Type
full time
Company Size
7161
Visa Sponsorship
No
Language
Portuguese
Working Hours
40 hours
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About The Company
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. Uniting 12,000 people worldwide across 40+ markets, we work alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. WPP Enterprise Solutions is the business transformation unit of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and its agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, visit enterprisesolutions.wpp.com.
About the Role

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

 

Buscamos uma pessoa estagiária para apoiar a área de Tecnologia da Informação. O profissional atuará prestando suporte técnico aos colaboradores e auxiliando nas rotinas operacionais de infraestrutura, logística de equipamentos e controle de ativos de TI, contribuindo para a eficiência e continuidade das operações da empresa.


Principais Responsabilidades e Atividades

  • Suporte Técnico a Usuários: Auxiliar no atendimento a chamados de TI (1º nível), apoiando na resolução de dúvidas e problemas de hardware, periféricos, softwares e sistemas operacionais.
  • Gestão de Ativos e Logística: Apoiar os processos de configuração, entrega, recolhimento e controle de equipamentos de TI para movimentações de colaboradores (admissões e desligamentos).
  • Inventário de TI: Auxiliar no acompanhamento, organização e atualização do inventário de equipamentos, licenças e acessórios de TI.
  • Rotinas Operacionais: Apoiar em configurações básicas de computadores, rotinas de backup, documentação de atendimentos e tarefas administrativas da área.
  • Orientação ao Usuário: Prestar apoio básico aos colaboradores quanto ao uso correto dos sistemas e ferramentas corporativas.

Requisitos e Qualificações

  • Formação: Cursando Ensino Superior ou Técnico em TI, Ciência da Computação, Análise e Desenvolvimento de Sistemas ou áreas correlatas.
  • Conhecimentos Técnicos:
  • Conhecimentos básicos/intermediários em sistemas operacionais (Windows e macOS).
  • Familiaridade com o pacote Microsoft 365.
  • Noções de hardware, redes e sistemas de suporte/chamados.
  • Habilidades Comportamentais:
  • Boa comunicação interpessoal e orientação para atendimento ao cliente/usuário.
  • Organização, atenção aos detalhes e proatividade.
  • Capacidade de priorização e vontade de aprender.

 

About WPP

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

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Key Skills
Technical SupportHardware TroubleshootingSoftware SupportIT Asset ManagementLogisticsWindowsMacOSMicrosoft 365Network BasicsInventory ManagementBackup RoutinesCustomer ServiceCommunicationProactivityOrganization
Categories
TechnologyCustomer Service & SupportLogisticsAdministrative