INTERNSHIP DETAILS

J1 Internship | Rooms

CompanyOmni Hotels & Resorts
LocationBretton Woods
Work ModeOn Site
PostedSeptember 21, 2026
Internship Information
Core Responsibilities
The intern will manage guest check-in and check-out procedures while providing professional service. They will also become familiar with hotel facilities, technical equipment, and inter-departmental operations.
Internship Type
full time
Company Size
9195
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One"​ associate empowerment program.
About the Role

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

 

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

Overview: 

To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.

 

Essential Functions: 

 

  • To be thoroughly acquainted with all check-in procedures and policies.
  •    To be thoroughly acquainted with all check-out procedures and policies.
  •    Be familiar with guest scenarios.
  •    Be familiar with all technical equipment as related to the Front Desk.
  •    To be familiar with all hotel facilities.
  •    To be familiar with general organization set-up.
  •    To be familiar with the inter-relationship between the different departments.

 

Qualifications:

 

  • Must be available to work flexible hours to include nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Key Skills
Guest ServicesFront Desk OperationsCheck-in ProceduresCheck-out ProceduresCommunicationCustomer ServiceProfessionalism
Categories
HospitalityCustomer Service & SupportAdministrative
Benefits
TrainingMentoring