INTERNSHIP DETAILS

CAT Intern - April 2027 - October 2027

CompanyFBL Financial Group, Inc.
LocationWest Des Moines
Work ModeOn Site
PostedSeptember 25, 2026
Internship Information
Core Responsibilities
The intern will assist the CAT team with task management, claim monitoring, and reporting on key metrics. They will also handle email monitoring, claim reassignment, and support various project-based assignments.
Internship Type
full time
Company Size
18
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
FBL Financial Group, Inc. sells individual life insurance and annuity products under the brand name of Farm Bureau Financial Services. The Company's segments are Annuity Segment, which sells a variety of traditional annuity products; Life Insurance Segment, which sells a range of traditional and universal life insurance products, and Corporate and Other segment, which provides various support operations, corporate capital and other product lines. It also offers life and annuity products through its subsidiary, Greenfields Life Insurance Company. Its other subsidiaries support various functional areas and affiliates by providing investment advisory and marketing and distribution services. It manages all aspects of two Farm Bureau affiliated property-casualty insurance companies, Farm Bureau Property & Casualty Insurance Company and Western Agricultural Insurance Company.
About the Role

CAT Intern - April 2027 - October 2027

Are you a talented college student looking for the opportunity to explore insurance career opportunities while having an immediate and long-lasting impact on our customers? If so, this Summer 2026 Internship opportunity in an on-demand service delivery environment could be a great fit for you!

What You’ll Do: As an Intern on our CAT Team, you will:

  • Assist Inside CAT Team task management
  • Monitor and report on key metrics, including claim rep inventory, inbound and outbound calls, and email counts
  • Assist with email monitoring and claim reassignment
  • Upload prior claims and endorsements in our company system
  • Delegate I/A reviews
  • Other projects as assigned 

Although previous work experience is desired, we welcome the opportunity to teach the right candidates who possess the traits we need – including strong work ethic, excellent communications and interpersonal skills, multi-tasking ability, adaptability, quick-learners and highly-organized.

We are looking for two (2) interns to join our team this summer! As an intern, you will also participate in corporate activities designed to provide exposure to our industry, organization, and culture. Our internship program follows an 80/10/10 approach:

  • 80% of your time will be spent performing meaningful work and project-based assignments within your department.
  • 10% of your time will be dedicated to learning from and networking with employees in other areas of the organization.
  • 10% of your time will be spent participating in shared internship experiences that provide insight into our culture, leadership, and business operations.
This opportunity is a great way for you to get your foot in the door and spend your summer gaining entry level claims/insurance experience, as well as general corporate, real-world exposure.

What It Takes to Join Our Team:

  • Be a current full-time college student enrolled in classes. Completion of one year of college is highly preferred.
  • Must be able to thrive in a challenging, fast-paced and dynamic environment.
  • Exceptional customer service skills – including strong verbal and written communication skills. The ability to establish rapport with all kinds of personalities quickly while communicating effectively over the phone is essential.
  • Strong organizational and multi-tasking skills, while paying attention to detail.
  • Must be able to exercise independent judgment and arrive at decisions through sound, logical reason.
  • Possess the ability to learn quickly and follow instructions.
  • Must be able to spend much of the day on the telephone during high-volume storm claims events.
  • Ability to work in-person from our Home Office located in West Des Moines, IA.

If you're interested in getting your career started on the right track, want to join a company that appreciates people and provides growth and professional development opportunities, we invite you to apply today.  Farm Bureau....where the grass really IS greener!

Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.  Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status. 

Key Skills
Customer serviceCommunicationMulti-taskingAdaptabilityOrganizationAttention to detailLogical reasoningIndependent judgmentTask managementData entryReportingInterpersonal skills
Categories
Finance & AccountingCustomer Service & SupportAdministrative
Benefits
Professional developmentNetworking opportunitiesCorporate culture exposure