INTERNSHIP DETAILS

Intern 实习生

CompanyDSV
LocationChangning District
Work ModeOn Site
PostedSeptember 29, 2026
Internship Information
Core Responsibilities
The intern will develop client relationships and ensure that operational teams meet service level agreements and KPI targets. They will also investigate and resolve complex client requests while coordinating between various internal departments.
Internship Type
full time
Company Size
64827
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from small family-run businesses to large global corporations. Our reach is global, yet our presence is local and close to our customers. Close to 150,000 employees in over 90 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms. DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. Read more at www.dsv.com.
About the Role

Job Req Number:  128718
Time Type: Full Time

Detailed Responsibilities 具体工作职责 

Develops relationship with client and becomes familiar with key contacts, unique requirements and operating processes. 

Ensure that DSV processes are meeting target services levels. 

Ensure that the control tower team is meeting DSV and specific client setup KPI targets. 

Ensure that the Origin operational teams are meeting DSV and specific client setup KPI targets. 

Establish a strong knowledge of DSV’s freight forwarding product offerings and procedures to ensure flawless cooperation between Air & Sea operational departments and control tower. 

Understand, investigate and solve any complex client requests or complaints, particularly when multiple departments or teams involvement is required. 

Relay consistent issues to Asst. Manager in a timely and efficient manner. 

Escalate to Asst. Manager proactively on continues disputes, high level decisions and high profile service issues and potential risk situations.  

Obtain strong working user experience with department key activities 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Key Skills
Freight ForwardingLogisticsClient Relationship ManagementKPI TrackingOperational SupportProblem SolvingCommunicationSupply Chain CoordinationData AnalysisProcess Improvement
Categories
LogisticsTransportationCustomer Service & SupportManagement & Leadership