INTERNSHIP DETAILS

IT Operations Intern (Spring 2027)

CompanyHendrickson
LocationCanton
Work ModeOn Site
PostedSeptember 29, 2026
Internship Information
Core Responsibilities
Install, configure, maintain, and troubleshoot computers, user profiles, network equipment, phone systems, printers, and software across U.S. and international sites. Support IT security technologies and Active Directory, manage equipment purchasing and disposal, and provide general user support.
Internship Type
full time
Company Size
2279
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Magnus Hendrickson started manufacturing commercial trucks in 1913 to meet the demand for robust, durable vehicles. The company introduced the first tandem suspension in 1926. From the beginning, Hendrickson's only business has been to serve the needs of the commercial vehicle industry. This focus, bolstered by an unrelenting pursuit of technological leadership, is the key to our status as the world leader in the design and manufacture of high-quality truck, tractor, and trailer suspensions, liftable suspensions, steel leaf springs, bumpers, and stamped components for the heavy-duty transportation market. Since its acquisition by The Boler Company in 1978, Hendrickson has grown five-fold. Today, Hendrickson is a major supplier to every North American heavy-duty truck and trailer OEM, as well as many manufacturers in Europe, Australia, Mexico, Japan, and Latin America. Our products are helping these partners increase durability, lower operating costs, enhance driver comfort, and reduce weight. And after producing more than 2,000,000 walking beam truck suspensions and 2,000,000 air-ride trailer suspensions, our goal continues to be providing the most technologically advanced and differentiated products available—today and for the road ahead. We value the opportunity to engage and connect with the industry, our customers, and the public on LinkedIn. Hendrickson USA, L.L.C. does not represent, endorse nor are we responsible for the content or accuracy of views or opinions shared by associates or others to their personal social media networks.
About the Role

Position Purpose:

  • Endpoints (laptops, desktops), Network infrastructure, VOIP phone systems, printers/copiers, Engineering and non-Engineering software and general support for 7 U.S. and 2 international sites

Essential Functions:

  1. Installation and setup of new computers, thin clients and users
  2. Proper disposal of old equipment – reimaging and user data backup/restorations
  3. Installation of profile-specific items including email, network printers, specialty software, etc.
  4. Purchase of I.T. equipment and supplies (laptops, desktops, flat panels toner, etc.)
  5. Phone system support
  6. Configuration of network equipment including switches and cabling
  7. Support of core security technologies including Anti-virus, DLP, patching, VPN
  8. Management of objects within AD
  9. General support and troubleshooting

Education and Training

  • Current studies in the field of I.T. with a concentration in networking or infrastructure

Minimum Qualifications

  • Current studies in the field of I.T. with a concentration in networking or infrastructure
  • Experience with currently supported Microsoft operating systems at both the desktop and server level
  • Basic understanding of network concepts
  • Knowledge with terminating and testing cables
  • Project-orientation
  • Strong customer-service orientation
  • Effective communication skills

Physical Demands

  • Ability to travel to division and plant sites as required (limited to none).
  • Frequent sitting, work at computer for extended periods of time.

Environmental Conditions

  • Office setting.
  • Exposure to cold data rooms where equipment is located.
  • Exposure to suspended cabinets requiring training and use of company lifts.
  • Plant floor environment requires the wearing of protective equipment.

Behavioral Traits

  • Strong verbal, written and interpersonal skills.
  • Must exhibit the highest professionalism, self-initiative, enthusiasm, and work ethic.
  • Customer service skills: Ability to demonstrate patience and understanding when helping users of IT services.

*This is not a comprehensive list of duties. Duties may change without notice in management’s sole discretion. Hendrickson is an at-will employer, each employee is free to resign at any time, just as Hendrickson is free to terminate employment at any time without cause or notice.

 

We are an Equal Opportunity Employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

Key Skills
Computer Installation and SetupEndpoint SupportHardware ReimagingUser Data Backup and RestorationEmail and Printer ConfigurationIT ProcurementPhone System SupportNetwork Equipment ConfigurationCable Termination and TestingNetwork TroubleshootingAntivirusData Loss PreventionPatch ManagementVPNActive DirectoryCustomer Service
Categories
TechnologyCustomer Service & Support