INTERNSHIP DETAILS

Internship for Telesales Executive

CompanyDHL Express (Malaysia) Sdn. Bhd.
LocationKuala Lumpur
Work ModeOn Site
PostedOctober 6, 2026
Internship Information
Core Responsibilities
The role involves conducting outbound calls to promote DHL solutions and guiding customers through onboarding processes. Additionally, the intern will support the sales team with inquiries and assist in commercial digitalization projects.
Internship Type
full time
Company Size
526
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building and continuously improving our service for over 50 years. Key to our success is the strength of our global network, spanning more than 220 countries and territories, in which some 120,000 employees provide services to more than 2.5 million customers. What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and ‘can-do’ attitude, delivers truly world-class service and ensures that your shipments get to their destination securely and as quickly as possible.
About the Role

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

YOUR TASK

• Customer Engagement

  • Conduct outbound calls to customers to introduce and promote DHL tools and solutions.

• Customer Onboarding

  • Guide and support customers in onboarding and using DHL systems and digital tools effectively.

• Customer Reactivation

  • Re-engage inactive customers and encourage them to kick start / resume shipping with DHL.

• Sales Support

  • Assist the sales team in preparing and responding to customer quotations and inquiries.

• Digitalization Projects

  • Support commercial digitalization initiatives, including testing, development support, customer feedback collection, and rollout activities.



YOUR PROFILE

  • Confident in engaging and communicating with customers over the phone.
  • Willing to learn and adapt to a fast-paced commercial environment.
  • Hardworking, proactive, disciplined, and punctual.
  • Previous part-time sales experience, customer service experience, or internship exposure in logistics, sales, or related fields would be an added advantage.

OUR OFFER

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit program



Key Skills
TelesalesCustomer engagementCustomer onboardingSales supportDigitalizationCommunicationCustomer serviceLogisticsProactiveDisciplined
Categories
SalesCustomer Service & SupportLogisticsAdministrative
Benefits
Career supportMultifarious benefit program