INTERNSHIP DETAILS

Operations Support Intern

CompanyTwiddy and Company of Duck, Inc.
LocationCorolla
Work ModeOn Site
PostedOctober 6, 2026
Internship Information
Core Responsibilities
The intern will manage daily resource requests, act as a dispatcher for maintenance tasks, and serve as a communication hub for field staff and vendors. Additionally, they will perform administrative duties, maintain quality control for work orders, and support office operations.
Internship Type
intern
Salary Range
$15 - $18
Company Size
165
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Located on the beautiful Outer Banks of North Carolina, Twiddy & Company is the area's leading vacation home rental company, with over 1,000 homes from Nags Head to the Virginia state line. We offer a wide range of homes, from one-bedroom condos and smaller budget-friendly cottages to deluxe oceanfront properties, many with more than 20 bedrooms. As a family business founded in 1978, hospitality has always been the common thread, which runs through every department and aspect of our company in our mission to provide superior service to our vacation homeowners, an extraordinary vacation experience for their guests, and an incredible place to work for our employees. At Twiddy & Company, we redefine property management as a continual partnership deeply rooted in our shared commitment to delivering an exceptional vacation experience for our homeowner's guests and maximizing the financial returns on their investment. Throughout this journey, we collaborate closely with our homeowner partners, offering expert insights to guide decisions for their valuable home asset. From strategic marketing to exceptional home services to exclusive and generative technology, every facet of our approach is meticulously orchestrated to safeguard our homeowner's investment. Working seamlessly with our guest services team, we not only care for our homeowner's properties but also curate an unparalleled vacation experience for their guests. "It takes an ecosystem to deliver for investors in real estate. Through the eyes of clients, we're able to add insight at each step of the journey." - Katie Wheeler, Director of Asset Management 45+ Years Industry Experience | 8+ Years Average Staff Tenure | 7 Local Offices
About the Role

Are you sharp, organized, and ready to get real business experience this summer? Join our team and be the logistical heart of our daily operations!

This role is perfect for a college student or recent graduate who wants to develop highly valuable communication, resource management, and organizational skills in a fast-paced environment.

What You'll Actually Be Doing:

  • Real-Time Resource Management: Managing the daily flow of all incoming requests (phone, email, communications platforms). You'll act as a dispatcher, quickly assigning the right staff or vendor to the right maintenance task.
  • Communication Hub: Serving as the key contact for updates. This means following up with field staff, vendors, and property owners to ensure everyone is informed and tasks are completed on time.
  • Process & Quality Control: Working with our operations team to ensure all work orders are correctly entered and follow company policies. You'll help us keep our service quality high!
  • System & Admin Support: Becoming proficient in our software and handling core administrative tasks like running reports, managing shared inboxes, and assisting with general office duties.

What We're Looking For:

  • Super Organized: Excellent at multitasking and prioritizing a high volume of work.
  • A Clear Communicator: Professional and friendly, both on the phone and in writing.
  • Service-Focused: You approach every interaction with a helpful, positive, and customer-centric attitude.
  • Tech-Savvy: Able to quickly learn and use our essential company software.

Why Join Us This Summer?

  • Gain Transferable Skills: Master the logistics and process management skills that are critical in any professional career.
  • Direct Impact: Your work directly affects our operational efficiency and customer satisfaction.
  • Great Team: Work in a supportive and dynamic environment.

Schedule Note: Working weekends is required. Ideally, two consecutive days off will be scheduled during the week.

Key Skills
Resource managementCommunicationOrganizational skillsMultitaskingPrioritizationCustomer serviceSoftware proficiencyAdministrative supportReportingDispatchingQuality control
Categories
AdministrativeCustomer Service & SupportLogisticsHospitality