INTERNSHIP DETAILS

Software Support Internship

CompanyNCR Atleos
LocationDundee
Work ModeOn Site
PostedOctober 8, 2026
Internship Information
Core Responsibilities
The intern will assist in troubleshooting software issues and diagnosing technical problems in collaboration with support engineers. They will also document incidents, analyze recurring issues, and support testing activities for development and product teams.
Internship Type
full time
Company Size
10259
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.
About the Role

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Software Support Internship


Location

Dundee, Scotland


Duration

12-week paid internship (May-August)


About the Role

Technology is about more than building products, it's also about ensuring customers receive exceptional support.

As a Software Support Intern, you'll help investigate technical issues, support customers and internal teams, and contribute to delivering excellent service experiences.


What You'll Do

  • Assist with troubleshooting software-related issues
  • Work with support engineers to diagnose and resolve problems
  • Document incidents and solutions
  • Analyse recurring issues and identify improvements
  • Support testing and validation activities
  • Collaborate with development and product teams

We're Looking For

  • Students studying Computing, Information Technology, Software Engineering, or a related discipline
  • Returning to university after the internship
  • Strong technical aptitude
  • Excellent problem-solving skills
  • Customer-focused mindset
  • Strong communication skills

What You'll Gain

  • Real-world technical support experience
  • Exposure to enterprise software environments
  • Development of troubleshooting and analytical skills
  • Experience working with global teams and customers

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.


Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Key Skills
TroubleshootingTechnical supportProblem-solvingAnalytical skillsCommunication skillsSoftware testingIncident documentationCustomer serviceTechnical aptitude
Categories
SoftwareTechnologyCustomer Service & SupportEngineering
Benefits
Paid internship