Erasmus Internship - Community Intern

Contract length: 4–6 months, with a possible paid 6-month extension based on performance and budget availability

Hours: flexible,
20-40 hours per week, during CET core working hours (Monday to Friday)

Location: Amsterdam or Lyon (to be confirmed) Hybrid arrangement: office-based with some remote flexibility

Travel: none, except relocating to Amsterdam or Lyon

Reporting to: Language Access and Engagement Specialist

Erasmus+ supports traineeships (work placements, internships) abroad at any workplace for students currently enrolled in higher education institutions in Program Countries at short-cycle Bachelor and Master level as well as for doctoral candidates. These opportunities are also open to recent graduates.

Erasmus+ traineeships are open to any student enrolled in a higher education institution holding an Erasmus+ Charter for Higher Education.

The traineeship must be relevant for the degree-related learning and personal development needs and, wherever possible, be integrated in the study program.

A traineeship can take place at any organization located anywhere in the world (with the exception of EU institutions, bodies and agencies).

CLEAR Global (previously known as Translators Without Borders) is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

Within CLEAR Global, the Influence & Language Justice (I&LJ) team sits at the intersection of language access and movement building. The team currently leads the integration of Tarjimly into CLEAR Global, bringing together two large and active communities of language volunteers and professionals around a shared language justice mission. Our work spans community engagement, advocacy, and operational support for language access initiatives across humanitarian contexts. As an intern on this team, you will be embedded in day-to-day activities that are both community-facing and behind the scenes, contributing to work that has a real impact on how people access information in their own language.

The role

Assist the Community team in engaging a volunteer community of over 200,000 language professionals, coordinate collaboration among volunteers, ensure healthy growth of the volunteer community, as well as timely and effective communication.

Responsibilities

• Maintain effective communication with community members, ensuring they remain engaged and have a clear understanding of expectations
• Assist with outreach to new community members, both strategically and in response to crisis
• Support in the planning, logistics and management of community engagement events and activities
• Support in the recruitment of community members for in-CLEAR Global roles and their training and preparation for these
• Support in the monitoring and development of community member dialogue within digital platforms
• Support CLEAR Global teams in identifying opportunities for community member involvement within workflows and activities
• Support the development of role descriptions, coordination structures and processes for community member engagement initiatives
• Support community members in their experience with CLEAR Global, and ensuring that various community programs and processes run efficiently
• Carry out administrative tasks, data entry and data collection
• Handle other community management tasks as assigned
• Other duties as required

Please note that these roles and responsibilities are approximate and may change over time.

Qualifications

• Eligible for the Erasmus+ traineeship
• Fluent in spoken and written English; knowledge of other languages an advantage
• Strong communication skills, with particular awareness of intercultural contexts
• Previous experience in translation and/or interpreting (internships and volunteering are considered valid experiences) an advantage
• Previous experience working with non-profit organizations an advantage
• Familiarity with technology (with a special focus on translation and/or data entry tools) a plus

Requirements

This internship position is very dynamic. The right person is an energetic team player and an individual who agrees with CLEAR Global´s basic beliefs and values and who can work productively in a remote setting, while interacting regularly with the international team. 

• Self-starter and able to work independently
• Strong organizational skills
• Analytical thinker able to transform ideas into tangible actions
• Understands that communication in the right language is key to improved humanitarian response
• Team player, collaborative, adaptable and self-motivated
• Interested in acquiring translation and community management experience
• Able to adapt to new technologies and learn new skills quickly
• Has enthusiasm for humanitarian work
• Reliable and flexible and has the ability to uphold the Core Values of the organization
• Able to work during CET core hours

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 200,000 community members translate millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.