Intern, Customer Engagement Center (Summer 2027)

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position Summary

The intern will support strategic and operational initiatives within the BMS Customer Engagement Center (CEC) that enhance how accurate, timely and high-quality medical information is delivered in response to customer needs. The intern will gain experience across process improvement, analytics, technology and cross-functional projects.

Program Dates: Monday, June 7, 2027 - Friday, August 13, 2027

Key Responsibilities

• Works closely with the CEC team and participates in strategic discussions for key initiatives to align, understand interdependencies, and execute on next steps

• Creates and monitors project plans and timelines, tracking key milestones 

• Supports business practices and the successful execution of key initiatives  

• Partners with CEC team members on Quality initiatives

• Helps identify improvements that enhance the customer experience

• Explores artificial intelligence (AI) solutions that drive business transformation and improve operational efficiency

Qualifications & Experience

• Currently pursuing a PharmD or Nursing degree, with interest in science and/or pharmaceuticals. Applicants must be enrolled in an accredited university program following the completion of the 2027 Summer Internship Program.
  • Class of 2028 and 2029 preferred
  • Students graduating before December 2027 are noy eligible

• All candidates must be legally authorized to work in the United States at the time of hire and for the duration of their employment. Please note that visa sponsorship, including for student or temporary work authorization programs, is not available for this role. Candidates must have work authorization that does not require sponsorship now or in the future.
• Demonstrates initiative and a proactive approach to learning and problem-solving

• Strong written and verbal communication skills, including the ability to present key issues and recommendations clearly to support decision-making
• Proficient in technology  

• Time management and prioritization skills, with excellent attention to detail
• Ability to work independently and effectively     

#LI-Hybrid #BMSEC #BMSINTERN #BMSLDP

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

Pay for this internship/co‑op position is provided in accordance with local market practices and applicable laws. Pay may be offered as an hourly rate and/or monthly stipend, or other locally compliant structure. Pay is determined based on objective factors such as academic level, relevant experience, skills, and work location.

Interns and co‑op participants may be eligible for limited benefits depending on program structure, work location, and local requirements. Eligibility and offerings are governed by applicable policies and employment regulations.

This is a temporary, time‑bound position intended for the duration of the internship or co‑op program and does not guarantee continued or permanent employment following program completion.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at TAEnablement@bms.com with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.