INTERNSHIP DETAILS

Customer Care Intern

CompanyCabot Corporation
LocationShanghai
Work ModeOn Site
PostedOctober 12, 2026
Internship Information
Core Responsibilities
The intern will be responsible for tracking and processing customer service documents and performing timely data entry into the ERP system. Additionally, they will provide support through data organization and statistical reporting.
Internship Type
full time
Company Size
4
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA. Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving key industries such as transportation, infrastructure, environment and consumer.
About the Role

Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.

Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.

If you do not meet every requirement, or your experience is slightly different that what we have listed, we still encourage you to apply! 

职位描述

o 负责客服的单证跟踪处理工作;

o 负责ERP系统数据的及时录入和更新,如有异常及时向主管反馈

o 数据的整理统计等相关支持

招聘要求:

o 专业不限; 物流管理,国际商务等专业优先;

o 有良好的英语能力

o 能够熟练运用办公软件;数据分析擅长者优先;

o 具备较好的沟通、协调及执行能力,工作踏实认真、应对快捷敏锐,责任心强,人品正直。

o 每周出勤可以5个工作日

At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.

Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, “Creating for Tomorrow,” we are focused on our core strengths to lead in performance and sustainability – today and into the future.

Key Skills
Customer serviceDocument trackingERP systemsData entryData analysisCommunicationCoordinationExecutionOffice softwareEnglish proficiency
Categories
Customer Service & SupportLogisticsAdministrativeData & AnalyticsManufacturing