Business Systems & Continuous Improvement Internship - Summer 2027

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived. Our mission is to provide the protection that makes this possible, for every worker, everywhere.

POSITION SUMMARY

The Business Systems & Continuous Improvement Intern supports the team that orchestrates HexArmor’s strategic business systems and continuous improvement programs. Working alongside the Business Systems & Continuous Improvement Project Manager, the intern will gain hands-on experience mapping processes, documenting requirements, analyzing data, and helping move real projects from scoping through go-live.

Reporting to the Director of Operations, this role offers exposure across Operations, Supply Chain, Finance, Product and Category Management, Marketing, and Sales, and shows how process, systems, and project management come together to improve how the business runs. The ideal candidate is curious, organized, and eager to take ownership of meaningful work.

LOCATION

Onsite at HexArmor Corporate Headquarters in Grand Rapids, Michigan (640 Leffingwell Ave. NE Grand Rapids, MI)

SCHEDULE

This is a 14-week, full-time internship beginning May 17, 2027. Interns will work 40 hours per week, Monday through Friday, during our standard business hours of 8:30am to 5:00pm.

JOB DUTIES & RESPONSIBILITIES

Continuous Improvement (Process & Lean Focus)

• Map current- and future-state processes across Operations by observing work and interviewing team members.
• Help draft and update SOPs, job guides, and standard work documents.
• Learn and apply Lean and 5S tools to identify waste and opportunities to reduce variation.
• Support training and adoption of new processes, including creating training materials.

Business Systems Support (Functional, Business-Side)

• Help translate process needs into clear, documented functional requirements for business systems.
• Gather and organize reporting, validation, and automation needs from business users.
• Assist with testing to confirm delivered system behavior meets business and process requirements.
• Learn how ERP (SAP), warehouse management, and reporting tools (Tableau) support an end-to-end business process.

Project Management & Delivery

• Maintain project plans, timelines, and action-item trackers for active initiatives.
• Take notes in cross-functional meetings and track risks, issues, and dependencies through follow-up.
• Prepare status updates and stakeholder communications for project leaders.
• Support go-live readiness, including training schedules and checklists.

Data & Analysis

• Pull and analyze business data to identify trends, gaps, and improvement opportunities.
• Build simple reports, dashboards, or visuals to communicate findings.
• Own an internship capstone project and present results and recommendations to leadership at the end of the program.

REQUIRED QUALIFICATIONS

• Currently pursuing a bachelor’s in Supply Chain Management, Industrial Engineering, Operations Management, Business, Information Systems, or a related field.
• Proficiency in Microsoft Excel and the Microsoft Office suite.
• Strong analytical and problem-solving skills with attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks, stay organized, and meet deadlines.
• Ability to work fully onsite at HexArmor Headquarters in Grand Rapids, MI.

PREFERRED QUALIFICATIONS

• Junior, senior, or graduate-level standing.
• Coursework or exposure to Lean, Six Sigma, or project management concepts.
• Familiarity with ERP systems (e.g., SAP), reporting tools (e.g., Tableau or Power BI), or process-mapping software (e.g., Visio or Lucidchart).
• Prior internship, co-op, or project experience in operations, supply chain, or business systems.
• Self-starter who is curious, adaptable, and comfortable asking questions in ambiguous situations.

WHAT YOU’LL GAIN

• Hands-on experience on real business systems and continuous improvement projects.
• Mentorship from operations and project management leaders.
• Exposure to cross-functional teams and how decisions are made across a growing company.
• A capstone presentation to leadership to showcase your work.

COMPENSATION

• Competitive Hourly Wage

EEOC/Accommodations/Drug Screen/Background Check 

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **