Media & Marketing Intern

📍 Charlotte, NC | Part-Time | In-Office

Approximately 15–20 hours per week, with occasional scheduled weekend events.

This is a paid, hands-on internship offering practical experience in photography, videography, content creation, social media engagement, and business development within a growing company.

Small Biz Heroes is seeking a creative, organized, and highly coachable Media & Marketing Intern to join our Charlotte team.

This is a hands-on role focused on capturing in-office content, photography and video, organizing media assets, and helping turn social media engagement into business opportunities.

You do not need extensive professional experience. We’re looking for someone with a strong eye for content, a willingness to learn, great organization, and the confidence to capture the people, energy, and stories happening inside Small Biz Heroes.

Content Capture & Media

• Capture consistent photo and video content of team activities, company culture, client stories, and behind-the-scenes moments.
• Film B-roll and other content needed for social media and marketing campaigns.
• Assist with content shoots, special projects, and occasional events.
• Occasionally support weekend filming when planned in advance.

Media Organization

• Organize and maintain B-roll, photography, video, and other digital assets.
• Follow established naming, filing, and storage systems so content is easily accessible.
• Ensure new media is uploaded, organized, and ready for the editing/content team.

Social Media & Lead Generation

• Monitor designated social media channels for engagement and inbound opportunities.
• Engage professionally with prospects and followers using established SBH messaging.
• Help convert social media conversations into qualified leads and appointments.
• Track and properly hand off qualified opportunities to the appropriate team member.

• Creative, curious, and eager to learn.
• Comfortable approaching people and capturing candid content.
• Highly organized with strong attention to detail.
• Comfortable with cameras, smartphones, and social media platforms.
• Confident communicating with people online and in person.
• Coachable and able to apply feedback quickly.
• Proactive—you notice opportunities and take action without always being asked.
• Interested in marketing, content creation, business, or entrepreneurship.

• Basic experience with photography, videography, social media, or content creation.
• Familiarity with digital file organization and cloud-based storage.
• Experience creating content for personal, school, organization, or business social media accounts is a plus.

Professional marketing experience is not required.

• Fresh, usable in-office content is captured consistently.
• B-roll, photography, and media assets remain organized and easily accessible.
• The content team has a reliable library of media to support ongoing marketing.
• Social media engagement is monitored and qualified opportunities are captured and handed off.
• Assignments are completed accurately, on time, and with increasing independence.

Everything we do is built around four core values:

H — Honest
We tell the truth and always do what’s right.

E — Enduring
We embrace challenges and stay committed to excellence.

R — Responsible
We own our actions, commitments, and results.

O — Optimistic
We focus on solutions, opportunities, and continuous growth.

This is an opportunity to gain real-world experience inside a fast-growing company while developing practical skills in content creation, media, marketing, lead generation, and business.