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INTERNSHIP DETAILS

IT Support Desk Intern

CompanyMichael Baker International

LocationMoon Township

Work ModeOn Site

PostedOctober 15, 2026

Internship Information

Core Responsibilities

The IT Support Desk Intern will manage hardware assets, assist with employee onboarding and offboarding, and perform computer imaging and shipping. They will also collaborate with the IT team to troubleshoot hardware and software issues for both on-site and remote users.

Internship Type

part time

Salary Range

$18 - $22

Company Size

205

Visa Sponsorship

Language

English

Working Hours

40 hours

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the company's application page

About The Company

RBF Consulting, a Company of Michael Baker International, LLC, is one of the Nation's leading civil engineering, design, planning, surveying and construction management firms serving public and governmental agencies and private organizations. Michael Baker Corporation (Baker) was founded in 1940 by Michael Baker Jr., attaining recognition as a premiere engineering design and survey firm through superior project performance for the U.S. military, preceding World War II. Today, Baker (http://www.mbakercorp.com) provides professional services to clients worldwide, creating value by delivering innovative and sustainable solutions for infrastructure and the environment. Headquartered near Pittsburgh, PA, Baker currently has a team of over 3,000 experts with over 100 offices domestically and internationally, and is publicly traded on the NYSE Amex exchange under the symbol, BKR. Services: architecture, aviation, defense, environmental, GIT, planning, homeland security, municipal & civil, pipelines & utilities, oil & gas, rail & transit, transportation, telecommunications, water & wastewater, sustainable design, energy, surface & stormwater quality, downtown revitalization, public outreach & education, Environmental Planning & Regulatory, LEED, land development, urban design, GIS, landscape architecture, CCTV pipeline inspection, traffic engineering, public works, public relations, biological services, conference planning, training, graphic design, multimedia and media arts.

About the Role

What We're Looking For:

Michael Baker International is seeking an IT Support Desk Intern to join the IT Support and Field Services team in our Pittsburgh (Moon Township), PA office. Operating under general supervision, this individual will be responsible for fulfilling various service request and hardware asset management responsibilities. Additional responsibilities include assisting with employee onboarding and offboarding activities, hardware asset decommissioning, computer imaging, and shipping.

Responsibilities

The IT Support Desk Intern will assist the IT organization in optimizing processes and procedures related to operations, security, and compliance.
This position involves exposure to various systems and technologies utilized within the organization to support internal issues and requests.
Collaborate with the IT team on special projects while acquiring fundamental IT skills.
Aid the existing IT team with hardware-related projects, including building and customizing new hire devices and supporting device refresh initiatives for existing users.
Assist in troubleshooting and resolving issues for a wide range of computer hardware and software applications/systems, including hardware, software, network, printers, and scanners, for all users both on-site and remote.
Develop and maintain good working relationships.
Contribute positively to a team environment.
Manage multiple tasks simultaneously.
Document standard procedures and troubleshooting guides for day-to-day operations.

Education

GED or Highschool Diploma required.
Pursuing Bachelors or Master's degree in related field with one year of completed college-level coursework.

Qualifications

Undergraduate student who is majoring in computer science, information systems, or related field
Must be currently enrolled in a degree-seeking program.
Minimum GPA 3.0
Strong customer support experience
Strong analytical, quantitative, problem solving, and conceptual skills required
Strong written and verbal communication skills
Self-starter with excellent interpersonal communication and problem-solving skills
Must be able to work independently or in a team setting

Compensation

The approximate compensation range for this position is $18.00 - $22.00 per hour. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.

Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world’s most complex infrastructure challenges for more than 85 years with a legacy of expertise, experience, innovation and integrity.

Based in Pittsburgh and with over 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.

We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.

We Make a Difference.

Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, creed, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, familial status, pregnancy or childbirth, genetic information, disability, protected veteran status, status with regard to public assistance, or membership or activity in a local human rights commission, or any other legally protected status.

EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*There is no current application deadline. Michael Baker will continue to accept applications on an ongoing basis until the position is filled or no longer needed.

Key Skills

Hardware asset managementComputer imagingTroubleshootingCustomer supportAnalytical skillsProblem solvingWritten communicationVerbal communicationInterpersonal skillsTechnical documentationNetwork supportSoftware supportHardware supportOnboardingOffboarding